Jobs · Healthcare · Texas

Pharmacy Technician (Refill Calls)

Shields Health Solutions · Tyler, TX · 3 mo ago
HealthcareFull-time

What You’ll Do:

  • Provide compassionate, knowledgeable assistance to patients, providers, and staff.
  • Make outbound refill calls and process requests promptly.
  • Answer and triage incoming pharmacy calls.
  • Clarify prescription orders with pharmacists or clinicians.
  • Cook up medication refills and complete accurate data entry.
  • Aid with claim adjudication and troubleshoot rejected claims.

What You’ll Get:

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match, 4 weeks PTO, 10 paid holidays
  • Paid parental leave, short-term disability, and professional development
  • Access to employee resource groups and wellness programs

What You Need:

  • State-registered (Texas) Pharmacy Technician; CPhT or ExCPT required
  • 2+ years of experience as a pharmacy technician; High School Diploma or GED
  • Strong communication, organization, and tech skills
  • Empathy, integrity, and a team-first mindset

Pay:

Medical, dental, and vision insurance starting day one

Schedule:

Monday - Friday, 9:00AM - 6:00PM

Benefits:

  • 401(k) with match
  • 4 weeks PTO
  • 10 paid holidays
  • Paid parental leave
  • Short-term disability
  • Professional development
  • Access to employee resource groups and wellness programs

Qualifications:

  • State-registered (Texas) Pharmacy Technician; CPhT or ExCPT required
  • 2+ years of experience as a pharmacy technician; High School Diploma or GED
  • Strong communication, organization, and tech skills
  • Empathy, integrity, and a team-first mindset

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