Pharmacy Technician (Refill Calls)
Shields Health Solutions · Tyler, TX · 3 mo ago
HealthcareFull-time
What You’ll Do:
- Provide compassionate, knowledgeable assistance to patients, providers, and staff.
- Make outbound refill calls and process requests promptly.
- Answer and triage incoming pharmacy calls.
- Clarify prescription orders with pharmacists or clinicians.
- Cook up medication refills and complete accurate data entry.
- Aid with claim adjudication and troubleshoot rejected claims.
What You’ll Get:
- Medical, dental, and vision insurance starting day one
- 401(k) with match, 4 weeks PTO, 10 paid holidays
- Paid parental leave, short-term disability, and professional development
- Access to employee resource groups and wellness programs
What You Need:
- State-registered (Texas) Pharmacy Technician; CPhT or ExCPT required
- 2+ years of experience as a pharmacy technician; High School Diploma or GED
- Strong communication, organization, and tech skills
- Empathy, integrity, and a team-first mindset
Pay:
Medical, dental, and vision insurance starting day one
Schedule:
Monday - Friday, 9:00AM - 6:00PM
Benefits:
- 401(k) with match
- 4 weeks PTO
- 10 paid holidays
- Paid parental leave
- Short-term disability
- Professional development
- Access to employee resource groups and wellness programs
Qualifications:
- State-registered (Texas) Pharmacy Technician; CPhT or ExCPT required
- 2+ years of experience as a pharmacy technician; High School Diploma or GED
- Strong communication, organization, and tech skills
- Empathy, integrity, and a team-first mindset