Pharmacy Technician - Refill Call Coordinator

About the role

This position functions to support all aspects of the Outpatient Specialty Call Center. Duties include: answering inbound and making outbound phone calls, assisting patients with medication refills, providing excellent customer service, and billing prescriptions.

Responsibilities

• Supports the safe, efficient, and compliant preparation and distribution of medications under the supervision of a licensed pharmacist.
• Provides high-quality, patient-centered technical support services to ensure accurate medication preparation, packaging, and inventory control.
• Collaborates with pharmacists and other pharmacy technicians to maintain regulatory compliance, operational efficiency, and service excellence across assigned practice areas.
• Maintains active registration as a Pharmacy Technician Trainee or Registered Pharmacy Technician with the Ohio Board of Pharmacy and fulfills all continuing education and competency requirements necessary to maintain registration throughout employment.
• Demonstrates professional conduct aligned with hospital and departmental mission, vision, and values.

Qualifications

• High school diploma or equivalent.
• Minimum age: 18 years.
• Registered or eligible for pharmacy technician registration in Ohio. Pharmacy Technician Trainees must submit all required documentation to the Ohio Board of Pharmacy at least 10 business days before start date.
• 0 years of relevant experience required.

Pay

The pay range for this position is $15.00 - $18.00 per hour.

Schedule

The schedule for this position is Monday through Friday, 8:00 AM - 4:30 PM.