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Jobs · Healthcare · Louisiana

Pharmacy Technician (Refill Calls)

Shields Health Solutions · Baton Rouge, LA · 1 mo ago
HealthcareFull-time

About the role

Shields Health Solutions is redefining patient care through specialty pharmacy. We're seeking a Pharmacy Refill Technician to support our pharmacy team.

Responsibilities

  • Provide compassionate, knowledgeable assistance to patients, providers, and staff.
  • Make outbound refill calls and process requests promptly.
  • Answer and triage incoming pharmacy calls.
  • Clarify prescription orders with pharmacists or clinicians.
  • Cook up medication refills and complete accurate data entry.
  • Aid with claim adjudication and troubleshoot rejected claims.

Requirements

  • State-registered (Louisiana) Pharmacy Technician; CPhT preferred
  • 2+ years of experience as a pharmacy technician
  • High School Diploma or GED
  • Strong communication, organization, and tech skills
  • Empathy, integrity, and a team-first mindset

Qualifications

  • California residents employed by or applying for work at Shields have certain privacy rights.

Skills

  • Solid computer skills, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint)
  • Navigating the internet and web-based platforms
  • Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process

Benefits

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match
  • 4 weeks PTO
  • 10 paid holidays
  • Paid parental leave
  • Short-term disability
  • Professional development access
  • Access to employee resource groups and wellness programs

Pay

  • Commensurate with experience

Schedule

  • Onsite in Baton Rouge, Tuesday - Saturday (Saturday 9AM - 2PM, Monday off)

What You Need

  • State-registered (Louisiana) Pharmacy Technician; CPhT preferred
  • 2+ years of experience as a pharmacy technician
  • High School Diploma or GED
  • Strong communication, organization, and tech skills
  • Empathy, integrity, and a team-first mindset

What You Get

  • Medical, dental, and vision insurance starting day one
  • 401(k) with match
  • 4 weeks PTO
  • 10 paid holidays
  • Paid parental leave
  • Short-term disability
  • Professional development access
  • Access to employee resource groups and wellness programs

Privacy Notice and Privacy Policy

Please review our: California Workforce Privacy Notice and Privacy Policy.

Contact Information

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Equal Employment Opportunity

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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