Jobs · Massachusetts

Specialty Pharmacy Liaison - Pharmacy Technician - Hybrid

Shields Health Solutions · Worcester, MA · 2 days ago
$50k–$60k/yrFull-time

Why Join Shields?

We offer a competitive compensation and benefits package designed to support your career, health, and future:

  • Competitive salary + bonus incentives
  • Monday–Friday schedule (No weekends!)
  • 4 weeks PTO + 10 paid holidays
  • 401(k) with company match
  • Day 1 medical, dental, and vision coverage
  • Career advancement opportunities within a rapidly growing healthcare organization
  • Collaborative and supportive team culture

Your Impact

Specialty Pharmacy Liaison

As a Specialty Pharmacy Liaison, you will serve as a primary point of contact for patients throughout their treatment journey, ensuring a seamless and supportive specialty pharmacy experience. Key Responsibilities:

  • Deliver high-touch patient support, managing each patient's journey from onboarding through refills
  • Cook up timely medication deliveries and manage refill schedules
  • Proactively address insurance, prior authorization, financial assistance, and copay challenges
  • Maintain and promote medication adherence to support positive patient outcomes
  • Collaborate closely with clinical pharmacists, providers, and clinic staff to quickly resolve issues
  • Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies

What We're Looking For

Required Qualifications:

  • Active Pharmacy Technician registration in the state of employment
  • 2–5 years of Pharmacy Technician experience
  • High School Diploma or GED

Preferred Qualifications:

  • CPhT Certification (highly valued)
  • 5–8 years of Pharmacy Technician experience

Core Skills

  • Strong interpersonal, customer service, and communication skills
  • Ability to work independently and exercise sound judgment
  • Excellent organizational and administrative capabilities
  • Proficiency with Microsoft Office (Excel and Word) and the ability to quickly learn new systems
  • Detail-oriented with strong analytical skills and the ability to extract key information efficiently

Apply Today

If you're looking for a meaningful career where you can:

  • Support patients through life-changing therapies
  • Partner with top healthcare professionals
  • Build your specialty pharmacy career with an innovative industry leader
  • Make a measurable impact every day

Apply today and become part of something bigger at Shields Health Solutions.

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