Specialty Banker - Cage Operations
Hard Rock Casino Tejon · Mettler, CA · 1 mo ago
SalesPart-time
About the role
The Specialty Banker is responsible for the controlling and accounting transactions for the main bank and other duties as assigned by management. Main Bankers provide excellent customer service to team members and vendors in all situations.
Responsibilities
- Opens check-cashing cards (requires making credit inquiries)
- Cashes checks, cashier checks, coins, and vouchers for guests and team members
- Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day
- Exchanges foreign currency, cash coin, exchanges coin or tokens for customers
- Maintains accountability over a cashier drawer
- Performs all duties in a confidential manner
- Responsible for the impress bank issued
- Perform guest and in-house monetary transactions
- Balance and issue impress bank to Floor Attendants, F&B, and team members
- Enter guest transactions into the computer system accurately
- Prepare paperwork, balance sheets and documents in accordance with Company policy and procedures, and within the guidelines of the Finance Dept
- Signs all documents legibly
- Transfer cash, coins and checks between cages and/or departments in an accurate and efficient manner
- Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation
- Apply accurate transaction and balancing practices
- Participate in the daily cage reconciliation process
- Comply with Federal Title 31 procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
- Ensure prompt and discreet notification to supervisors and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
- Attend and participate in meetings, completing follow-up as assigned
- Perform work regularly and predictably
- Other duties as assigned
Qualifications
- High school diploma or equivalent required
- Minimum of one (1) year of related experience or an equivalent combination of education and/or experience
- Must have one (1) year of cage, banking and/or cashiering experience
Skills
- Strong leadership and interpersonal skills
- Excellent interpersonal, oral and written communication skills
- Meticulous, organized and accurate
- Extreme confidentiality
- Familiarity with a variety of computer systems and applications
- Flexibility to work varying shifts and time schedules as needed
- Ability to communicate effectively with all levels of employees and guests
- Ability to manage multiple details and tasks concurrently in a changing environment
- Ability to work effectively in a team environment
- Ability to analyze and think about how possible solutions impact the entire operation
Physical demands
- Ability to stand and sit for extended periods of time
- Ability to walk distances
- Ability to lift 30 to 40 lbs
- Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell
- Specific vision abilities required include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
- Casino environment is hectic, fast-paced and often crowded and noisy
- May be exposed to casino related environmental factors including excessive noise and constant exposure to general public