Specialty Account Specialist (Immunology) - Reading, PA

About the Role

This field-based role covers the greater Reading, PA area and surrounding regions. As a Specialty Account Specialist, you will provide scientific knowledge, business acumen, and customer engagement expertise to specialist customers in support of a GSK biologic product. You’ll work within GSK guidelines and values, maintain deep therapeutic knowledge of immunology disease states, and develop strategies to generate sales and build strong customer relationships.

Responsibilities

• Provide scientific knowledge, business acumen, and customer engagement expertise to specialist customers.
• Understand the reimbursement/distribution landscape and refer customers to appropriate resources (e.g., Payer Relations Managers, HUB, headquarter-approved materials).
• Maintain deep therapeutic knowledge of immunology disease states, including rheumatologic and nephrology conditions, and translate clinical insights into meaningful customer engagements.
• Provide product educational programs/in-services to customers.
• Develop strategies and tactics to generate sales.
• Develop and implement customer-specific strategies within accounts (e.g., nurses, mid-levels, business/office managers).
• Build and maintain strong working relationships with Marketing, Payer Relations Managers, Medical (MSLs), and other GSK functions.
• Effectively manage allocated resources.
• Provide outstanding customer service by responding to requests, inquiries, and needs.

Qualifications

• Basic Qualifications:
  • Bachelor’s degree from an accredited institution.
  • Ability to travel domestically, including overnight travel up to 20%.
  • Valid driver’s license and willingness to drive (driving is an essential function).
  • Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.
  • Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience.
• Preferred Qualifications:
  • Experience with specialty products using Buy & Bill or specialty pharmacy distribution modes.
  • Expertise working with Payer Reimbursement Managers.
  • Experience calling on Rheumatologists and other specialty healthcare providers.
  • Demonstrated success selling within rheumatology, immunology, or nephrology therapeutic areas.
  • Experience working within large integrated health systems and IDNs.

Skills

• Account Management
• Cross-Functional Work
• Data to Insights
• Digital Fluency
• Omnichannel
• Scientific Literacy

Work Arrangement

This is a field-based role. Most work is conducted in the field across your assigned territory, with regular travel within the territory and occasional travel beyond. Driving is an essential function.

About GSK

GSK is a global biopharma company uniting science, technology, and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade. Focused on four therapeutic areas—respiratory, immunology and inflammation; oncology; HIV; and infectious diseases—we innovate in specialty medicines and vaccines to deliver at scale. Our culture emphasizes ambition for patients, accountability for impact, and doing the right thing.

Benefits

For more information on the comprehensive benefits program GSK offers US employees, please visit GSK US Benefits Summary.