Specialized Wireless Engineer

Location: Greenwood Village, Colorado (Hybrid)

About the role

This is a highly specialized operational performance role responsible for monitoring and optimizing WiFi performance across a large-scale production environment. The position involves providing wireless technology leadership for the development of wireless technologies, engineering design, and deployment support. This hands-on role requires an engineer who can independently troubleshoot complex production issues, isolate root cause through data analysis, and provide well-supported recommendations to improve network performance and customer experience.

Responsibilities

• Provide technology leadership for the development of complex end-to-end technology solutions involving devices/CPEs, access, transport, core, and backend systems.
• Investigate network issues, analyze large data sets, and support executive-level customer escalations.
• Assess new product requirements and develop technology solutions and architecture designs to support them.
• Test and certify new Small Cells, Home/SMB Routers, Wireless APs, Wireless Access Gateways (WAGs), and Controllers.
• Work with Operations to resolve WiFi and mobile access network issues that could impact the business or the customer.
• Provide guidelines and technical leadership for the development of tools and processes for new product development, testing, and validation.
• Validate the capabilities of technologies through lab evaluation and field trials.
• Drive new innovative technologies and approaches (e.g., 802.11ad/ay, UWB, BNC, Mesh Network) to increase performance, reliability, and Quality of Experience (QoE).
• Support initiatives to improve network security, virus detection, and virtualization of network functions.
• Review designs, code, and unit test plans where applicable.
• Participate in and contribute to RFPs/RFIs, hardware and software evaluations, and vendor contract negotiations.

Requirements

• Advanced expertise in WiFi and wireless networking, including a deep knowledge of WiFi standards and protocols (WiFi 4/5/6/7) and 4G-LTE.
• Strong understanding of Access Points, AAA, WAGs, authentication, and wireless network architecture.
• Demonstrated ability to independently investigate, troubleshoot, and resolve complex network problems in large-scale production environments.
• Experience working with large data sets, using SQL queries, and utilizing data analysis tools to extract actionable insights.
• Familiarity with network monitoring and analytics platforms such as Grafana, Splunk, or similar tools.
• Experience with CPE Wireless Gateway and Router designs.
• Minimum of 7 years of experience in Wireless Technology Development & Management.
• BSEE in Electrical/Computer Engineering or equivalent experience.

Preferred Qualifications

• MBA is preferred.
• Familiarity with 5G technology.
• Prior MSO, telecom, wireless carrier, or relevant vendor experience.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources, and a certified Career Coach.