Specialist, Treasury & Banking Operations
Ladders · United States · 1 wk ago
RemoteRemoteFinance$106k–$112k/yrFull-time
About the role
This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a regulated financial services environment.
Location: Remote - US based candidates only, no visa sponsorship available
Responsibilities
- Own daily treasury and banking operations, including funding and balance monitoring
- Process daily customer payments across various fiat rails, ensuring compliance and timely settlements
- Investigate escalated payment issues, conducting root-cause analysis and coordinating with bank partners
- Collaborate with Product and Engineering to test and launch new payment rail integrations
- Work with compliance, legal, and finance teams to address regulatory requests
- Act as the primary operations contact for banking partners, managing payment-related issues
Qualifications
- 2-4 years in payment or treasury operations, or banking, with experience in managing money movement across payment rails
- Proficient in ACH and multi-rail payment processes; AAP or NACHA certification is preferred
- 1-2 years of experience in managing relationships with vendors or banking partners
- Ability to prioritize and produce accurate work in a fast-paced payment operations environment
- Experience in utilizing generative AI to enhance workflow efficiency under human oversight
Pay
$106,210 – $111,800 annually
Benefits
- Health benefits including medical, dental, and vision
- 401(k) retirement plan
- Equity and bonus eligibility may be included