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Specialist, Technical Product Sales Support, Comcast Business

Comcast · Silver Spring, MD · 2 wk ago
On-siteSales$26.42–$39.63/hrFull-time

About the role

In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.

Success Profile

  • Results-Driven
  • Goal-Oriented
  • Communicator
  • Good Listener
  • Self-Starter
  • Adaptable

Responsibilities

Specialist, Technical Product Sales Support, Comcast Business
Job Summary
This position delivers technical knowledge and assistance to customers and internal teams for effective use of technical products. The Technical Product Sales Support Specialist 1 acts as a connection between sales, engineering, and customers to resolve technical questions. Responsibilities include addressing concerns, resolving problems, and enhancing product performance to align with business objectives and customer satisfaction targets.
Job Description
Responsibilities:
- Providing technical guidance to sales teams and customers during the product selection and implementation process.
- Assisting in troubleshooting and resolving technical issues related to product performance or application.
- Preparing and delivering technical presentations and product demonstrations to internal teams and customers.
- Collaborating with engineering teams to address product-related inquiries and improve customer outcomes.
- Maintaining accurate documentation of customer interactions, technical solutions, and product updates.
- Supporting the development of training materials and resources for internal teams and customers
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.

Skills

  • Customer Experience (CX)
  • Collaboration
  • Teamwork

Pay

Primary Location Pay Range: $26.42 - $39.63
Additional Range: This job can be performed in Maryland with a Pay Range of $26.42 - $43.40
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Qualifications

  • Bachelor's Degree
  • 0-2 Years of Relevant Work Experience

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