Specialist, Tech Sales Services, Lead

Achieve Impact

The Intermediates and Derivatives (I&D) business is seeking a Lead Specialist, Technical Sales Services to provide technical and Product Stewardship support to the sales of I&D products in the Americas.

Responsibilities

• Provide product technical and product stewardship advice and guidance to customers, business and manufacturing. This may involve issues and inquiries related to product quality, specifications, product safety, handling, and end-use applications (existing and new).
• Cook up audits by customers and by certification bodies.
• Present and summarize complex technical issues with clarity to sales, customers, business leaders and supply chain.
• Prepare or support company response to customer complaints relating to quality; ensure adequacy of response; recommend immediate and long-term corrective actions and drive implementation of same.
• Develop, edit and approve technical product literature.
• Lead change process for sales, customer, and manufacturing specifications.
• Represent the Company in technical and professional organizations, such as ACC, IPEC, ASTM, etc.
• Product Stewardship lead for products in assigned product line; monitor current and proposed regulatory issues impacting the business and recommend research and advocacy activities.
• Compare Company practices with Industry practices and recommend improvements.
• Provide product training (internally & externally).

Requirements

• Bachelor’s degree in science, engineering or 7 plus years’ experience in the petrochemical industry working in research and development, quality, manufacturing, supply chain, or other relevant technical environment.
• Strong communication skills with ability to present product technical and stewardship issues and influence decision-making with customers, distributors, sales, business, supply chain, and manufacturing personnel.
• Good interpersonal skills with a strong customer focus.
• Understanding of quality and HSE management systems, e.g., ISO 9000, Responsible Care®, and Operational Excellence and regulations relevant to business area.
• Strong (product) technical orientation with ability to think systemically, build partnerships, deliver results, drive innovation, and grow capabilities.

Benefits

Competencies

Learn more about our benefits: Benefits/Health & Welfare | LyondellBasell

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LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here.

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Applicants must be at least 18 years old.

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