Specialist, Stadium PSA/VSA - Match Day Only

About the role

The FIFA World Cup 26™ is coming to Canada, Mexico, and the USA, featuring 48 teams. This role is designated as match day–only and includes participation in a select number of required training sessions scheduled ahead of the tournament.

Responsibilities

• Oversee Private Security personnel deployed across: Pedestrian Screening Areas (PSA), Vehicle Screening Areas (VSA), search lanes and inspection points, item deposit/storage areas (where applicable), and adjacent queue management zones.
• Ensure deployment aligns with approved Dot Planning and VSSP zoning.
• Escalate issues/staffing gaps to FIFA Stadium Safety & Security Senior Manager and Stadium Operations Center (SOC).
• Maintain operational integrity of screening lanes, search procedures, and vehicle inspection protocols ensuring only ticketed or accredited people enter the stadium.
• Escalate PSA system failures as necessary.
• Ensure Private Security personnel consistently enforce FIFA Prohibited Items policy.
• Monitor search procedures to confirm proper identification and handling of prohibited materials.
• Oversee documentation and storage procedures for retained items (if applicable).
• Identify inconsistencies in screening standards and implement corrective measures.
• Ensure installation of signage to provide guidance to spectators.
• Monitor inspection and approval procedures for flags and banners entering through PSA locations.
• Ensure compliance with approved FIFA Flags & Banners policy.
• Identify and escalate non-compliant materials in accordance with established procedures.
• Ensure implementation of Flags & Banners check-points, signage installation, distribution of equipment to Private Security Company.
• Monitor reporting of unauthorized commercial activity or ambush marketing at screening points.
• Ensure prohibited promotional materials are identified and confiscated.
• Coordinate with Private Security and Law Enforcement when tactical enforcement is required.
• Monitor, document, and report PSA/VSA-related incidents, disputes, or compliance issues.
• Immediately escalate significant issues to the FIFA Stadium Safety & Security Senior Manager and Stadium Operations Center (SOC).
• Support coordinated incident response in alignment with FIFA Security directives.
• Provide timely and accurate situational updates through established reporting channels.
• Participate in post-incident reviews where applicable.
• Coordinate operationally with: Private Security supervisors, Stadium Operations, Guest Services, and perform as a FWC2026 SEC liaison with Law Enforcement when required.
• Ensure clarity of escalation pathways for screening-related disputes or enforcement actions.
• Maintain professional conduct in high-volume and high-pressure entry environments.

Qualifications

• Relevant professional certifications in event operations or safety management are an advantage.
• Minimum 3–5 years of experience in security operations, preferably in major events or high-capacity screening environments.
• Experience supervising or coordinating Private Security services.
• Strong understanding of screening procedures, access control, and prohibited items enforcement.
• Experience managing high-volume entry operations.
• Major event or international tournament experience is an advantage.
• Fluent in English. Spanish and/or French proficiency is a plus.
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.

Skills

• Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
• Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
• Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
• Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
• Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Benefits

FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan.