Specialist/Sr Specialist, HR Investigations

Why You'll Love This Job

This job is a member of the Global HR Investigations & Policy team within the People Division. It also supports the administration of the human resources policies, procedures, and programs.

What You'll Do

• Crafts investigations into claims of potential harassment, retaliation, and discrimination both domestically and internationally; escalates to senior personnel as needed
• Shares investigations findings and summaries
• Collaborates with operational leadership in investigations into potential violations of company policies
• Conducts various data analysis on complaints and related metrics, monitors for patterns and trends to identify areas of concern and offer policy/training enhancements
• Collaborates with internal and external counsel when necessary
• Investigates and drafts responses for external complaints and charges to defend the Company's position and interests
• Conducts ongoing formal and informal HR training on matters such as sexual harassment and discrimination, and other work environment related matters
• Represents the People partner team on various projects/committees
• Serves as an advocate for our employees

Minimum Qualifications

• Education & Prior Job Experience:
  • Bachelor's degree in relevant field or equivalent experience/training (Human Resources, Criminal Justice/Criminology, Law Enforcement, Corporate Investigations)
  • 3 years of professional level experience in 1 or more of the following areas: employee relations; internal affairs; investigative reporting/writing; EEOC Investigations; or mediation/arbitration
  • 5+ years of experience handling internal complaint workplace investigations, involving on-site, in-person interviews
  • Must be thoroughly familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.

Preferred Qualifications

• Education & Prior Job Experience:
  • Juris Doctorate/Law Degree, MBA or master’s degree in human resources or related field
  • Investigative/interview certification through a national or internationally recognized organization
  • Prior experience working with represented groups

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Strong initiative and solid judgment abilities/skills
• Strong analytical, fact-finding and evidence gathering skills
• Able to demonstrate effective problem-solving and decision-making skills
• Able to demonstrate excellent project management skills
• Able to handle sensitive and confidential information appropriately
• Able to exercise a sense of urgency in handling multiple cases/priorities and produce results
• Able to build and maintain positive relationships, be able to partner, use a subtle style and work collaboratively with others
• Able to travel 25%+ of time

What You'll Get

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.