Specialist Scheduling

Make a real difference in your community! Join our Home Health team in Dover, TN and help patients recover, manage chronic illness, and maintain independence in their own homes.

About the role

We are looking for a compassionate Office Manager to support our home health operations, ensuring smooth coordination, accurate record-keeping, and effective communication with patients, families, and staff.

Responsibilities

• Maintains confidentiality of patient information.
• Maintains accurate, up-to-date records in accordance with Medicare regulations and the Policy and Procedure Manual.
• Communicates effectively on the telephone with patients, families, and staff.
• Answers incoming calls and forwards to appropriate staff or takes messages when needed.
• Welcomes and assists all guests.
• Manages incoming, outgoing, and interoffice mail.
• Performs typing, faxing, and copying tasks as requested.
• Inputs data into the computer for billing purposes.
• Orders and maintains accurate records of medical equipment and supplies.
• Informs staff of changes regarding admissions, discharges, visits, schedules, and clinical meetings.
• Gathers and records staff members’ daily records, such as mileage and visit times.
• Tracks admission, discharge, case conferences, certification, and re-certification dates for all patients.
• Assists with audits of patient information.
• Maintains accurate mailing lists of employees, patients, Medical Directors, physicians, and contractors, forwarding changes to the Corporate Office.
• Participates in and assists with community activities, such as health fairs, conventions, and community education programs.

Requirements

• Must be 18 years of age.
• Must have reliable transportation; if by car, a valid driver’s license and proof of insurance are required.
• Nurturing and compassionate nature with a desire to care for others.
• Ability to work with limited supervision.
• Good communication and interpersonal skills.

Benefits

• Comprehensive benefits (medical, dental, vision, life/AD&D, disability).
• 401(k) retirement plan with a generous company match.
• Generous time off accruals.
• Paid holidays.
• Tuition Reimbursement.
• Employee Referral Program.
• Merit Increases.
• Employee Discount Programs.
• Work/life balance.

Employee wellbeing is a top priority. Addus Homecare is recognized as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.