Specialist-Registration I

Key Responsibilities

• Welcome patients and manage check-in/check-out process.
• Review insurance information and verify demographics.
• Complete pre-registration and schedule appointments.
• Support medical assistants and understand provider preferences.
• Troubleshoot patient issues and ensure smooth patient flow.
• Answer incoming calls and direct patients/visitors appropriately.

Required Qualifications

• A High School Diploma or GED.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to interpret insurance information.
• Strong attention to detail and organizational skills.

Preferred Qualifications

• Previous experience in a healthcare setting.
• Familiarity with medical terminology and clinical practices.
• Ability to learn and retain medical coding (ICD-10, CPT preferred).

Skills For Success

• Excellent communication and interpersonal skills.
• Ability to troubleshoot and resolve patient concerns.
• Efficient, self-starter with strong time management skills.

We Are An Equal Opportunity Employer

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.