SPECIALIST - PROGRAM COMPLIANCE MANAGEMENT

Duties & Responsibilities

• Design, develop, and maintain electronic forms, workflows, and structured data collection tools that support agency operations and performance management.
• Translate operational, clinical, and regulatory requirements into effective electronic workflows and system solutions.
• Test and implement system configurations to ensure functionality, usability, and data integrity.
• Maintain system documentation, version control, and standardized data collection processes.
• Support implementation and optimization of technology platforms and electronic record systems.
• Develop and maintain dashboards, reports, trackers, and business intelligence solutions that support organizational decision-making.
• Configure and optimize electronic systems, databases, and reporting structures.
• Monitor data quality, integrity, and system performance across agency information systems and electronic record platforms.
• Support implementation of regulatory requirements and data governance initiatives to ensure compliance with applicable agency, payer, and regulatory standards.
• Prepare routine and ad hoc reports, executive dashboards, and data visualizations for leadership.
• Develop reporting solutions that support program performance, quality improvement, financial monitoring, revenue integrity, and strategic decision-making.
• Support reporting requirements for regulatory agencies, funders, and organizational leadership.
• Collaborate with program, administrative, Information Technology, Finance, vendor partners, and other Performance & Compliance Management divisions to support system development, integration, and alignment of operational data management with regulatory compliance functions.
• Provide training and technical assistance related to electronic forms, reporting tools, and data systems.
• Participate in quality improvement initiatives and technology implementation projects.
• Promote best practices related to data management, business intelligence, and system utilization.

Education & Experience

• Bachelor's degree in Data Analytics, Public Health, Social Work, Statistics, Information Systems, or a related field required; equivalent experience may be considered.
• Minimum of 2–4 years of experience in data analysis, reporting, business intelligence, or program evaluation, preferably within a healthcare, behavioral health, or human services setting, including experience with electronic record systems (EHR/EMR), reporting platforms, and business intelligence tools.