Specialist of HR Operations

Department: Human Resources and Talent Development
Reports to: Assistant Director of Operations and Compliance
FLSA Status: Non-Exempt
Work Calendar: 12 months

About the Role

The Specialist of HR Operations is responsible for managing critical processes related to employment verifications, loan forgiveness, educational supplements, and additional stipends. This position also provides backup support for FMLA requests and approvals.

Responsibilities

• Processes all employment verification, loan forgiveness, and unemployment requests from employees, former employees, and external parties
• Ensures timely and accurate completion of all requests and adheres to legal and school division guidelines
• Completes all record requests
• Verifies completion of any educational or certification supplement requests and processes the requests
• Assists with maintaining the Record Management System
• Assists Coordinator of Secondary Staffing with extra block payments requests and payroll processing
• Processes monthly required reporting
• Assists the HR Generalist with FMLA and ADA support as needed
• Provides front desk coverage when necessary
• Responds to written and oral requests for information promptly and thoroughly
• Complies with all District and School policies and regulations, including guidelines for confidentiality

Requirements

• Associate’s degree (or equivalent) required
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• At least two (2) years of experience in related areas such as employment verifications, employee benefits, educational assistance programs, and/or compensation processing preferred
• One (1) year of experience with FMLA and ADA preferred
• SHRM-CP certification preferred

Skills

• Knowledge of school division organization and programs
• Understanding of HR laws and regulations
• Proficiency in MS Office Suite, Google Workspace, and HRIS systems
• Analytical and problem-solving skills for detailed work environment
• Strong communication and interpersonal skills
• Ability to work independently or cooperatively
• Prioritizes and meets deadlines for all work, even when managing multiple projects

Physical Demands

• Lifting: Occasionally 1–25 lbs, Rarely 26–50 lbs
• Carrying: Occasionally 1–25 lbs, Rarely 26–50 lbs
• Pushing/Pulling: Occasionally 1–25 lbs, Rarely 26–50 lbs
• Frequently: Sitting
• Occasionally: Standing, Walking, Reaching, Turning/Twisting, Stooping/Kneeling
• Rarely: Balancing/Climbing, Crouching/Crawling