Specialist, IT (Goldfield)

About the role

We are seeking a Specialist, IT to join our Goldfield Project team located in Goldfield, Nevada. Reporting to the Director, Cloud Integration & Azure Applications, this position is responsible for administering, supporting, configuring, and ensuring the smooth operation of GEM Enterprise IT systems and services.

Responsibilities

• Deploy, manage and maintain on-premises Hyper-V/VMWare/Nutanix HA cluster and Windows Server infrastructure, including enterprise storage, database servers, AD objects, and mobile devices.
• Administer, maintain, troubleshoot and enhance complex network infrastructure, including Palo Alto / Fortinet firewalls, Cisco switches, Ruckus wireless access points, internet connectivity, telephony systems, and radio communication infrastructure, including support for digital mobile radio (DMR) systems, ensuring optimal performance, reliability and operational efficiency.
• Provide support to Mine site end users, including user onboarding/offboarding and ensure that IT service requests and technical issues are addressed promptly and efficiently.
• Install, configure, and maintain computers, workstations, and other end user hardware and peripherals.
• Collaborate closely with the Global Infrastructure and Cyber Security team to ensure compliance with the Corporate IT policies, cybersecurity standards and best practices, while driving continuous improvement initiatives for GEM IT infrastructure.
• Maintain backup systems to ensure data integrity and availability.
• Create and update IT technical documentation including network diagrams, system configurations, asset inventory and knowledge articles.
• Respond to alerts from various security monitoring dashboards for Antivirus, Malware, Firewall Management, Active Directory, Network Performance, SIEM, User Behavior Analysis, and Cloud Services.

Requirements

• Bachelor’s degree in computer science, Engineering or Information technology related field.
• A minimum of 3 years professional hands-on experience in similar role or a combination of education/certifications.
• Strong analytical, communication, and team building skills is required.
• Outstanding attention to detail and strong organizational skills.
• Work effectively independently in a dynamic team environment.
• Certification in relevant technologies, such as Cisco CCNA, Palo Alto, Fortinet FCP, Microsoft Server certifications is considered an asset.
• Proficient in advanced network and server administration, enterprise virtualization, database management, data analytics and M365 services.
• Proven experience in IT user support, including troubleshooting hardware, software, and networks.
• Able to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in the mining industry or similar environment is a plus.

Qualifications

• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in the mining industry or similar environment is a plus.

Skills

• Advanced network and server administration.
• Enterprise virtualization.
• Data management and analytics.
• IT user support.

Benefits

• Competitive annual salary based on experience, skills, and qualifications.
• Access to comprehensive benefits including health, dental, and vision insurance, life insurance, STD, LTD, company-sponsored 401k with Company match, healthcare spending account, annual incentive bonus, employee share purchase plan with Company match, and professional development opportunities.
• Commitment to diversity, equity, and inclusion.

Pay

Competitive annual salary based on experience, skills, and qualifications.

Schedule

Flexible schedule to accommodate the needs of the Goldfield District Project.