Specialist II, Facilities, Property Operations

About the role

Carvana's Infrastructure Development department supports the facility maintenance request system for all Carvana locations. The role involves managing property maintenance programs, acting as a liaison, assisting with invoicing, budgeting, and cost tracking, partnering with vendors, and providing facilities coverage and emergency response.

Responsibilities

• Support the facility maintenance request system for all Carvana locations in the assigned portfolio.
• Manage property maintenance programs and assist with site responsibilities.
• Develop relationships and act as a liaison between Carvana employees, external vendors, and landlords.
• Assist with invoicing, annual maintenance budgeting, and cost tracking.
• Partner with vendors to ensure services are delivered in accordance with contracts and agreed upon standards, and document and escalate any instances of poor performance.
• Partner with the Property Operations Management to provide facilities coverage and after-hours on-call emergency response.
• Identify and suggest process improvements to continuously provide innovative ways to deliver excellent service to all facility users.
• Onboard vendors at legacy and new locations.
• Support the process of introducing new initiatives to facilities as Carvana grows.
• Manage cross-functional trade projects in assigned regions.
• Act as a mentor and assist in the onboarding of new team members.
• Train and support coordinators to help resolve complex or emergency issues.
• Other duties as assigned.

Requirements

• A Bachelor’s degree from an accredited undergraduate institution is preferred.
• 4+ years of experience in facilities or a business administration role.
• Ability to communicate clearly and concisely, both written and oral.
• Strong Google Suite skills.
• Strong organizational skills and acute attention to detail.
• Ability to build relationships with peers, executive level management, and external vendors.
• Exceptional deadline and time management skills.
• Ability to work both independently and collaboratively.
• Willingness to work within multiple time zones.
• Excellent interpersonal skills.
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves.
• Proficiency with business process documentation and improvement.
• Proficiency in Google Sheets/Docs.
• Knowledge of issue and project tracking software.

Qualifications

• Must be able to read, write, speak, and understand English.

What We’ll Offer

• Full-Time hourly position with a competitive rate.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other Requirements

• To be able to do your job at Carvana, there are some basic requirements we want to share with you.