Specialist II, Facilities, Property Operations

About the role

Carvana's Infrastructure Development department supports the facility maintenance request system for all Carvana locations. The position involves managing property maintenance programs, assisting with invoicing, annual maintenance budgeting, and cost tracking. It also includes partnering with vendors, onboarding new vendors, and supporting the introduction of new initiatives.

Responsibilities

• Support the facility maintenance request system for all Carvana locations in the assigned portfolio.
• Manage property maintenance programs and assist with site responsibilities.
• Develop relationships and act as a liaison between Carvana employees, external vendors, and landlords.
• Assist with invoicing, annual maintenance budgeting, and cost tracking.
• Partner with vendors to ensure services are delivered in accordance with contracts and agreed upon standards.
• Document and escalate any instances of poor performance.
• Provide facilities coverage and after-hours on-call emergency response.
• Identify and suggest process improvements to continuously provide excellent service to all facility users.
• Onboard vendors at legacy and new locations.
• Support the process of introducing new initiatives to facilities as Carvana grows.
• Participate in cross-functional trade projects in assigned regions.
• Act as a mentor and assist in the onboarding of new team members.
• Train and support coordinators to help resolve complex or emergency issues.
• Other duties as assigned.

Requirements

• A Bachelor’s degree from an accredited undergraduate institution is preferred.
• 4+ years of experience in a facilities role.
• Ability to communicate clearly and concisely, both written and oral.
• Strong Google Suite skills.
• Strong organizational skills and acute attention to detail.
• Ability to build relationships with peers, executive level management, and external vendors.
• Exceptional deadline and time management skills.
• Ability to work both independently and collaboratively.
• Willingness to work within multiple time zones.
• Excellent interpersonal skills.
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves.
• Proficiency with business process documentation and improvement.
• Proficiency in Google Sheets/Docs.
• Knowledge of issue and project tracking software.

Qualifications

• Must be able to read, write, speak, and understand English.

Other Requirements

• To be considered for this role, candidates must pass a complete background check.
• This position is not eligible for visa sponsorship.