Specialist, Global Digital Content Operations

About the role

Manage assigned global digital content initiatives across HARMAN Lifestyle’s direct-to-consumer channels, including websites, landing pages, email, and digital campaign experiences. Drive projects from brief through launch, coordinating timelines, content workflows, regional input, creative development, quality assurance, and final delivery.

Work across Brand, Ecommerce, Regional Marketing, Creative, Production, and agency teams to translate global campaign strategies into consistent, locally relevant digital experiences. Improve the quality, accuracy, and efficiency of digital content delivery across markets.

Responsibilities

• Maintain and evolve global digital content standards and governance processes, including naming conventions, briefing, review, approval, localization, accessibility, and ongoing maintenance.
• Own the end-to-end coordination of assigned global landing pages and interactive content across direct-to-consumer channels, partnering with internal teams and external agencies to deliver consistent digital experiences across regions and platforms.
• Support ongoing improvements to website content and user journeys, ensuring alignment with brand, ecommerce, and consumer engagement objectives.
• Identify opportunities to improve the consistency, quality, and scalability of digital content delivery across markets.
• Assess the effectiveness, adoption, and value of the global seasonal campaign workstream, recommending how the program should evolve, scale, or be prioritized.
• Develop campaign briefs and manage the creative-development process with Huemen, ensuring concepts and deliverables reflect global brand priorities, ecommerce objectives, regional needs, and channel requirements.
• Manage stakeholder reviews, feedback rounds, approvals, and regional hand-off for assigned global seasonal campaigns.
• Collaborate with Creative & Agency Partners to coordinate internal creative and agency deliverables, provide feedback, and ensure alignment with brand standards and campaign objectives.
• Lead content quality assurance and launch-readiness checks for digital creative assets across platforms and regions.
• Stay informed on contemporary digital design, ecommerce, and content trends to help elevate overall digital brand exposition.
• Support Content Operations & Optimization by evaluating and improving digital content processes, testing new tools, and implementing changes to increase efficiency, consistency, and scalability.
• Analyze website, campaign, search, and content-engagement performance to recommend improvements and track outcomes such as on-time delivery, content accuracy, QA defect reduction, localization turnaround, page engagement, and workflow efficiency.

Requirements

• Minimum of 5 years of experience in digital content operations, content marketing, web or ecommerce content, digital production, or a related field, including coordinating website, landing-page, or digital campaign initiatives in a global or multi-regional organization.
• Strong understanding of digital consumer experiences, ecommerce journeys, and modern content and digital-creative best practices.
• Experience with CMS platforms, digital publishing workflows, and content operations processes.
• Demonstrated project management skills, with the ability to independently manage multiple workstreams, navigate ambiguity, prioritize business needs, and deliver accurate work from brief through completion.
• Experience collaborating with global and regional stakeholders, internal creative teams, agencies, and external production partners.
• Proactive and resourceful problem-solver who seeks out answers, uses available data, and engages the right partners to overcome roadblocks.
• Strong analytical skills, with the ability to interpret insights, identify trends, and recommend performance improvements.
• Strong written and verbal communication skills, creative judgment, and an appreciation for premium, contemporary brand experiences.

Qualifications

• Bachelor’s degree in marketing, business, communications, digital media, or a related field.
• Experience supporting global, international, or regional marketing initiatives.
• Experience within consumer electronics, lifestyle, retail, or ecommerce-driven brands.
• Working knowledge of SEO, AEO, content discoverability, and evolving digital content optimization best practices.
• Experience balancing brand standards, consumer experience, and commercial priorities across digital touchpoints.
• Strong passion for premium website experiences, contemporary digital storytelling, and modern digital brand experiences.
• Interest in emerging AI tools, digital technologies, and new ways of improving content operations.

Skills

• Project Management
• Collaboration
• Content Creation
• SEO & AEO
• Content Optimization
• Stakeholder Management
• Quality Assurance
• Communication
• Problem Solving

Benefits

• Competitive wellness benefits and 401K Retirement Savings plan.
• Inclusive and diverse work environment fostering career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

Pay

$ 84,750 - $ 124,300 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.

Schedule

Hybrid model with the possibility of domestic and international travel up to 10%. Flexible working hours may be required due to the nature of our global infrastructure.

Benefits

• Comprehensive medical, dental, and vision plans.
• Fertility support and adoption assistance.
• Health Savings and Flexible Spending Accounts.
• Short and long-term disability coverage.
• Life insurance.
• Volunteer leave.
• Paid bonding and care giver leave.

Equal Opportunity Employer

HARMAN is committed to making every employee feel welcomed, valued, and empowered. We strive to hire the best qualified candidates and are committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.