Specialist, Facilities Operations

Responsibilities

• Serve as SME for the SAP PM / Work Order Management system for facilities, engineering, and metrology activities.
• Create and maintain accurate SAP master data, including: Equipment creation and hierarchy, Functional locations, Maintenance and calibration requirements, Task lists and frequencies.
• Translate engineering and metrology requirements into compliant and accurate SAP configurations.
• Ensure data integrity and alignment with GMP, Quality, and audit expectations.
• Provide clear and proactive visibility of work order status to Engineering, Metrology, Quality, and Operations teams.
• Monitor open, in-progress, and upcoming work orders to ensure completion within required timelines.
• Identify, flag, and escalate risks related to: Overdue or upcoming calibration and maintenance activities, Equipment availability impacting Production, Packaging, or QC.
• Proactively raise escalation when equipment is at risk of going overdue, enabling timely mitigation to avoid production stoppages.
• Work closely with Engineering and Metrology teams who plan and execute work orders.
• Act as a key liaison between Facilities, Engineering, Metrology, Quality, and Operations.
• Support alignment across teams by providing transparent data, reports, and status updates.
• Ensure all SAP configuration and work order processes align with GMP and site Quality Systems.
• Support audit readiness by maintaining accurate system records and documentation.
• Understand and apply applicable SOPs, change control, deviation, and GMP documentation requirements.
• Partner with Quality as needed to support investigations or inspections related to facilities or equipment records.

Requirements

• College (Associate/Bachelor's) degree with substantial hands-on facilities / utilities experience in GMP manufacturing.
• Strong experience working in a GMP manufacturing environment (pharma, biotech, or medical devices).
• Hands-on experience with SAP PM / Work Order Management systems.
• Solid understanding of Quality Systems, GMP documentation, and audit expectations.
• Strong organizational, communication, and stakeholder management skills.
• Experience supporting facilities, engineering, or metrology functions.
• Familiarity with calibration programs and equipment lifecycle management.
• Experience working in a regulated manufacturing environment.
• Ability to analyze data and create dashboards or reports for leadership visibility.

Physical Job Requirements

• Primarily office-based with routine presence in a GMP manufacturing, laboratory, and warehouse environment.
• May require entry into controlled areas, including cleanrooms, utility spaces, and equipment areas.
• Ability to sit for extended periods while working on a computer.
• Ability to stand and walk for extended periods during facility walkthroughs or coordination activities.
• Ability to occasionally lift and carry items up to 15lbs (e.g., files, laptops, small equipment or supplies).
• May be required to work in environments with varying temperatures, noise levels, and humidity typical of manufacturing and utility areas.
• Ability to comply with all site safety, GMP, and gowning requirements.