Jobs · Washington

Specialist, Events and Programs

Seattle Metropolitan Chamber of Commerce · Seattle, WA · 1 mo ago
Hybrid$26.62–$32.93/hrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: About Us, Why Join Us, How To Apply, Our Commitment to Equal Opportunity, etc. We need to preserve substantive info. Let's parse content: - About The Role: description: "Specialist, Events & Programs is responsible for developing and executing Chamber events, including Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat and Chair Dinner events. This role will be responsible for supporting registration functions for the majority of Chamber events and may be assigned additional responsibilities including events, programs, or projects, depending on the candidate’s experience." That's about the role. - What You’ll Do: split into Events and Registration subsections. Could be under Responsibilities. - What You Bring: Experience, Technical Skills and Competencies, Behavioral Competencies. Could be Requirements/Qualifications/Skills. - Employment Details: includes Pay (hourly range) and Benefits description. - No explicit Schedule info. Thus sections: About the role (

About the role

), Responsibilities (

Responsibilities

), Requirements (

Requirements

), Skills (

Skills

), Benefits (

Benefits

), Pay (

Pay

). Possibly Qualifications separate but we can combine. We must not create sections with placeholder text. Ensure we have content. We need to use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive info; not invent or summarize away detail. We need to remove cookie/navigation/legal/EEO etc. Let's extract details. About the role paragraph: we can keep as

    . Responsibilities: from "What You’ll Do". It has two subcategories: Events and Registration. We could make a list. Events responsibilities bullet list: - Manage planning and execution of monthly and annual Chamber programs, including logistics, vendor/speaker coordination, revenue generation, sponsorship support, securing in-kind contributions (goods, services, venues) and budget oversight with the Director of Events and Programs. - Primary lead: Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat events and Chair Dinner events. - Support additional and ad hoc events as needed. - Collaborate across Membership, Communications, External Affairs, and community partners to market programs and drive member engagement. - Partner with Marketing & Communications to promote events and grow participation through strategic outreach, partnerships, and digital channels. - Provide administrative support (correspondence, proofreading, website updates, mailings, scheduling, and file management). - Coordinate special projects and perform additional duties as assigned. Registration responsibilities bullet list: - Manage event registration processes, including customer support and payment processing. - Track attendance and maintain accurate participation data. - Coordinate onsite registration and event setup to ensure a high-quality attendee experience. - Ensure proper registration of complimentary guests. - Maintain proficiency in the Chamber’s membership and registration database. We could combine into one responsibilities list, but better to keep as list. Requirements: from "What You Bring" Experience section. Experience: 2+ year experience developing events or programs and leading event logistics for an organization, or commensurate experience. Experience working with small businesses, member-based organizations, chambers of commerce, economic development organizations, or community partners preferred. Experience evaluating programs and implementing improvements Experience creating and maintaining tracking reports using spreadsheets; strong database skills including experience with MS Excel and CRMs. We could list as

      . Skills: Technical Skills and Competencies and Behavioral Competencies. Technical Skills list: - Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. - Experience using CRM, registration, event management, or database systems preferred. - Ability to create and maintain accurate tracking reports, registration lists, attendance records, and event/program data. - Ability to support event registration processes, including attendee records, payment coordination, complimentary guest tracking, and customer support. - Ability to coordinate event logistics, including timelines, vendor communication, materials, setup needs, and onsite registration support. - Ability to draft and proofread clear, accurate, and professional event-related materials, correspondence, and basic website or registration content. - Ability to use spreadsheets and data systems to track deadlines, participation, sponsorship information, and event/program deliverables. - Ability to lift and/or carry up to 25 lbs. with or without reasonable accommodation. Behavioral Competencies list: - Strong customer service orientation, including active listening, responsiveness, and professional problem-solving. - Strong attention to detail and ability to follow through on timelines, deadlines, and assigned deliverables. - Ability to work effectively with members, staff, volunteers, vendors, and community partners. - Flexibility and adaptability in responding to changing event needs, timelines, and stakeholder requests. - Ability to prioritize and coordinate multiple tasks, events, and projects in a fast-paced environment. - Sound judgment in resolving routine events, registration, and customer service issues. - Professional verbal communication skills, including the ability to communicate clearly in group settings and support a positive attendee, member, and partner experience. - Reliable, quality-driven work style with a commitment to accuracy, service, and timely execution. We could combine into Skills section, maybe separate Technical Skills and Behavioral Competencies but only one Skills heading allowed? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Skills heading and include both technical and behavioral as list items. Benefits: from Employment Details: "The Chamber provides a comprehensive and competitive benefits package including but not restricted to: We Got You Covered – Benefits & Perks Medical, Dental, and Vision Coverage, employer pay 96% of the employee premium, including $0 prescriptions and appointments 401(k) and Roth Retirement Accounts, with Employer Match of up to 6% Generous Holiday and Paid Time Off Schedule, including Community Service leave and winter closure Mindfulness and Wellness Resources Life Insurance Accidental Death & Dismemberment Insurance Company-sponsored ORCA Card Flexible Spending Accounts Paid Parental Leave EAP Membership Additional Voluntary Benefits, including Long-term Disability Insurance, Personal Accident Insurance, and Pet Insurance Remote office set up stipend $500 Woodland Park Zoo Discount SecureSave Workplace Savings Program with Optional $5 Semi-Monthly Employer Match Passport Corporate Discount Membership Norton LifeLock Benefit Solutions Free snacks and beverages at the office!" We need to list as
      • items. Pay: "The anticipated hiring range for this position is $26.62 - $32.93 hourly, based on experience." We can put as

        . Schedule: no info, so omit. Qualifications: maybe we could combine with Requirements; but we have Requirements heading already. Could also have Qualifications but we might not need separate if content overlaps. Safer to include Requirements and maybe Qualifications if we have distinct content. The "What You Bring" includes experience and skills; we could treat that as Requirements. Qualifications could be education? Not present. So we omit Qualifications. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Now produce HTML fragment. We need to ensure no extra text outside. Let's craft.

        About the role

        Specialist, Events & Programs is responsible for developing and executing Chamber events, including Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat and Chair Dinner events. This role will be responsible for supporting registration functions for the majority of Chamber events and may be assigned additional responsibilities including events, programs, or projects, depending on the candidate’s experience.

        Responsibilities

        • Manage planning and execution of monthly and annual Chamber programs, including logistics, vendor/speaker coordination, revenue generation, sponsorship support, securing in-kind contributions (goods, services, venues) and budget oversight with the Director of Events and Programs.
        • Primary lead: Toast of Seattle, Business After Hours, Industry Insights, Young Professional Network, Councilmember Coffee Chat events and Chair Dinner events.
        • Support additional and ad hoc events as needed.
        • Collaborate across Membership, Communications, External Affairs, and community partners to market programs and drive member engagement.
        • Partner with Marketing & Communications to promote events and grow participation through strategic outreach, partnerships, and digital channels.
        • Provide administrative support (correspondence, proofreading, website updates, mailings, scheduling, and file management).
        • Coordinate special projects and perform additional duties as assigned.
        • Manage event registration processes, including customer support and payment processing.
        • Track attendance and maintain accurate participation data.
        • Coordinate onsite registration and event setup to ensure a high-quality attendee experience.
        • Ensure proper registration of complimentary guests.
        • Maintain proficiency in the Chamber’s membership and registration database.

        Requirements

        • 2+ year experience developing events or programs and leading event logistics for an organization, or commensurate experience.
        • Experience working with small businesses, member-based organizations, chambers of commerce, economic development organizations, or community partners preferred.
        • Experience evaluating programs and implementing improvements.
        • Experience creating and maintaining tracking reports using spreadsheets; strong database skills including experience with MS Excel and CRMs.

        Skills

        • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
        • Experience using CRM, registration, event management, or database systems preferred.
        • Ability to create and maintain accurate tracking reports, registration lists, attendance records, and event/program data.
        • Ability to support event registration processes, including attendee records, payment coordination, complimentary guest tracking, and customer support.
        • Ability to coordinate event logistics, including timelines, vendor communication, materials, setup needs, and onsite registration support.
        • Ability to draft and proofread clear, accurate, and professional event-related materials, correspondence, and basic website or registration content.
        • Ability to use spreadsheets and data systems to track deadlines, participation, sponsorship information, and event/program deliverables.
        • Ability to lift and/or carry up to 25 lbs. with or without reasonable accommodation.
        • Strong customer service orientation, including active listening, responsiveness, and professional problem-solving.
        • Strong attention to detail and ability to follow through on timelines, deadlines, and assigned deliverables.
        • Ability to work effectively with members, staff, volunteers, vendors, and community partners.
        • Flexibility and adaptability in responding to changing event needs, timelines, and stakeholder requests.
        • Ability to prioritize and coordinate multiple tasks, events, and projects in a fast-paced environment.
        • Sound judgment in resolving routine events, registration, and customer service issues.
        • Professional verbal communication skills, including the ability to communicate clearly in group settings and support a positive attendee, member, and partner experience.
        • Reliable, quality-driven work style with a commitment to accuracy, service, and timely execution.

        Benefits

        • Medical, Dental, and Vision Coverage, employer pays 96% of the employee premium, including $0 prescriptions and appointments.
        • 401(k) and Roth Retirement Accounts, with Employer Match of up to 6%.
        • Generous Holiday and Paid Time Off Schedule, including Community Service leave and winter closure.

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