Specialist, Customer Operations (Temporary)
About the role
Division Overview Eugia is US-based independent specialty pharmaceutical company focused on generic sterile injectables, oncology, hormones, and ophthalmic medicines. Eugia has best-in-class, dedicated manufacturing and R&D capabilities to meet customer needs as they emerge. We are committed to consistently providing our customers with high quality specialty medicines. Eugia’s mission is to make the process of buying specialty pharmaceutical products an experience customers look forward to, and our vision is to become synonymous with excellent customer service and continuously improve upon this excellence by being transparent, responsive, and consistent. We are expanding Eugia’s capabilities to include the manufacture of highly complex injectables to answer that need. Eugia is the partner of choice to deliver on the promise of generic specialty pharmaceuticals.
Job Overview The Customer Operations Specialist is a temporary position designed to provide coverage and support during a team member's leave of absence. The role will play a key part in supporting the commercial organization by managing critical customer service functions and operational reporting, serving as a point of contact for internal and external stakeholders, and ensuring timely and accurate support related to order processing, reporting, and customer communications. This role is based onsite in East Windsor, New Jersey.
Responsibilities
- Perform all core Customer Service functions, including but not limited to: