Specialist - Collections

Padgett Law Group (PLG) is an elite, full-service creditors' rights law firm with practices in Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, New Jersey, Kentucky, and Illinois. Additionally, PLG offers national bankruptcy, replevin, and loss mitigation services. The firm provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors, and other financial services industry stakeholders. Leveraging technology, PLG focuses on the aggressive management and processing of delinquent or underperforming loans, delivering high-quality legal services to resolve complex legal matters.

In 2019, PLG was recognized by The M Report, a leading default services industry publication, as a Top 25 Company to Work For. The firm’s mission is to attract and retain talented individuals while delivering exceptional legal services. PLG’s culture emphasizes merit, respect, hard work, and results, guided by core values of People, Precision, and Performance. The firm seeks leaders who contribute to its growth, align with its culture, and strive to be more than just employees.

About the role

The Specialist - Collections manages debt recovery for the firm’s clients by representing lenders, banks, or debt buyers in the collections process. This role handles the critical phase before a formal lawsuit is filed, ensuring strict compliance with complex legal guidelines, and assists in executing post-judgment processes.

Responsibilities

• Assess delinquent client accounts referred by institutional lenders and financial clients.
• Negotiate lump-sum settlements or payment plans before initiating legal action.
• Manage high-volume legal notices, debt validation letters, and dispute document requests.
• Coordinate directly with internal attorneys to transition non-compliant files into litigation.
• Research debtor assets, employment status, and contact details using advanced skip-tracing tools.
• Document all communication trails meticulously to serve as evidence in potential court cases.
• Execute pre-suit collection strategies to secure voluntary payments before initiating legal action.
• Track lawsuit lifecycles to coordinate post-judgment remedies like wage garnishments and bank levies.

Requirements

• Deep understanding of the FDCPA (Fair Debt Collection Practices Act) and state-specific legal collection laws.
• Proficiency with legal collection software, court filing databases, and public records systems.
• Ability to work collaboratively in a congenial and team-oriented manner.
• Exceptional organizational skills and adaptability to continual change.
• Excellent verbal and written communication skills.

Benefits

• 4 weeks of PTO from day one (increases with tenure).
• Paid Parental and Grandparent Leave.
• 7 paid company holidays and your birthday off every year.
• Full suite of healthcare insurance options, including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life, and AD&D coverage.
• Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program.
• 401k with company match.
• Extensive Training and Development Opportunities.
• Flexible work schedules, including in-office, hybrid, and remote working capabilities.