Specialist, Collections
About the role
At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors. Norton Rose Fulbright US LLP is seeking a Specialist, Collections. The Specialist, Collections is responsible for a high volume of correspondence to clients, updating relevant client status information in the firm database, and comprehensive accounts receivable portfolio review by assigned partner. Additionally, the Specialist, Collections will be available for ad-hoc accounts receivable assignments and projects as needed. This position is based in the United States and will report to Senior Manager, Collections Team Lead.
Responsibilities
- Regularly communicate with lawyers regarding collection efforts and status of past due accounts.
- Work cooperatively and creatively with lawyers and administrative staff to collect past due accounts as effectively and timely as possible.
- Communicate directly with clients to obtain payment status, and/or resolve any issue that may require further research or communication with other firm departments.
- Collaborate with partners, lawyers, secretaries, and billing team to share and/or obtain relevant client information regarding payment of past due accounts.
- Audit important progress issues and/or problems