Specialist, Client Operations Representative
BNY · Berwyn, PA · 3 wk ago
ManagementFull-time
About the role
This role is located in Berwyn, Pennsylvania.
Responsibilities
- Provide comprehensive client service by managing complex client inquiries and issues, ensuring resolutions are timely and in line with client expectations.
- Cook up and oversee operational processes related to client transactions and reporting, ensuring accuracy and efficiency.
- Collaborate with internal teams to enhance service delivery and operational processes, demonstrating expertise in client operations.
- Maintain up-to-date knowledge of industry regulations and organizational policies to ensure compliance in all client interactions and processes.
Requirements
- Bachelor's degree in Business, Finance, or a related field preferred.
- 0-3 years of experience.
- Strong analytical and problem-solving skills to manage and resolve client issues effectively.
- Excellent communication and interpersonal skills to build and maintain client relationships.
- Ability to work collaboratively across teams to drive operational efficiency and enhance client service delivery.
Qualifications
- Not specified.
Skills
- Not specified.
Benefits
- Not specified.
Pay
- The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Schedule
- Not specified.
Benefits
- Not specified.