Specialist 2, Regional Service

About the role

Bendix Commercial Vehicle Systems LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Responsibilities

• Troubleshoot Air, Foundation Brake and Electronic Safety Systems such as Antilock Brakes, Electronic Stability Control, radar-based Collision Avoidance and tire pressure monitoring.
• Conduct training for Bendix customers on the proper installation and maintenance of components and systems.
• Conduct Factory Product Schools, at various locations within the assigned region.
• Install, remove, monitor or test brake and safety system components as requested by Elyria Engineering.
• Support Regional Account Managers by providing them and their customers with training and product support.
• Develop training programs for new product introduction as well as on-going program maintenance.
• Aid Regional Director and Account Managers in development of marketing strategies.

Requirements

• A minimum of 3 years of vehicle system troubleshooting experience in the commercial vehicle industry.
• Strong experience in mechanical and electronical related products relating to commercial vehicles.
• Strong electrical and mechanical aptitude.
• Strong problem-solving skills, ability to uncover root causes and key drivers of product performance issues.
• Utilizes creative/innovative solutions to resolve complex problems/issues.
• Excellent interpersonal, oral, and written communication skills.
• Strong presentation skills. Capable of conducting presentations to leadership and small or large groups.
• Self-starter. Set your own schedule and manage your time to meet customer demands.
• Possesses exceptional planning and organizational skills.
• Must be able to prioritize the work load, selecting the customer requests that will benefit the company most.
• Proficient in the use of electronic test equipment such as Digital Volt Meter and Computer Diagnostics.
• Proficient in the use of hand tools.
• Proficient in Microsoft office products including Word, Excel, PowerPoint and Outlook.
• Capable of performing in a customer-focused, team-based matrix organization is essential.
• Capable of successfully performing independently as well as in a team setting.
• Results oriented with demonstrated capability of meeting tight deadlines.
• Pursues training and/or experiences for self-development.
• Bi-Lingual- English/ Spanish preferred.

Qualifications

• Associates Degree required. Preferred area of study in Heavy Automotive Equipment Technology or related field. B.S degree in Mechanical or Manufacturing discipline preferred.
• Automotive Service Excellence (ASE) or similar certification in brake systems preferred.

Skills

• Strong electrical and mechanical aptitude.
• Strong problem-solving skills, ability to uncover root causes and key drivers of product performance issues.
• Utilizes creative/innovative solutions to resolve complex problems/issues.
• Excellent interpersonal, oral, and written communication skills.
• Strong presentation skills. Capable of conducting presentations to leadership and small or large groups.
• Self-starter. Set your own schedule and manage your time to meet customer demands.
• Possesses exceptional planning and organizational skills.
• Must be able to prioritize the work load, selecting the customer requests that will benefit the company most.
• Proficient in the use of electronic test equipment such as Digital Volt Meter and Computer Diagnostics.
• Proficient in the use of hand tools.
• Proficient in Microsoft office products including Word, Excel, PowerPoint and Outlook.

Benefits

Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life and disability insurance. Employees also will be able to enroll in our company’s 401k plan. Employees will also receive 120 hours of vacation leave and 40 hours of Personal Paid Absence every year. Employees will also enjoy 12 paid holidays, and 1 floating holiday throughout the calendar year, subject to relevant terms outlined in the employee handbook. 6 weeks of paid parental leave will also be available for use.

Pay

The anticipated salary range for candidates who will work in Avon, OH is $52,200- $85,300 per year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry and education. Bendix is a multi-state employer, and this pay scale may not reflect positions that work in other states or locations.

Schedule

Hired applicant will be able to purchase company stock, subject to the relevant plan documents and annual bonuses based on achievement of certain metrics of up to 4% of annual salary.