Special Events Server - HOB Las Vegas

Job Summary

Live Nation Entertainment is a leading live entertainment and eCommerce company. As a Special Events Server at House of Blues Las Vegas, you will serve food and beverage items in a knowledgeable, friendly, and helpful manner to all guests. You will also assist other servers or employees as needed.

About the role

At House of Blues Las Vegas, you will work in a fast-paced, often loud, and stressful environment. Your responsibilities include greeting guests, responding to inquiries, anticipating and resolving guest needs, organizing and prioritizing service, maintaining cleanliness, and handling payments.

Responsibilities

• Greet all guests at table
• Respond to guest inquiries regarding menu, wine list, and Music Hall
• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to table
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
• Clean spills on tables or around work area
• Maintain HOB safety and sanitation standards
• Receive payment and process cash, credit card or traveler’s check transactions
• Have knowledge of all music, promotional or special events in the house
• Absolutely assist other servers or other employees as needed

Qualifications

• Responsible Alcohol Awareness Training Certification or Equivalent
• 2-5 years high volume experience in restaurant operations
• Working knowledge of high volume restaurant operations and safe, responsible alcohol service
• Standard food preparation/presentation skills
• Wine & Liquor knowledge
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
• High School Diploma

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Requirements

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment Opportunity: Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Schedule

Special Events that are scheduled throughout the venue

Benefits

N/A

Pay

N/A