Special Events Ambassador
City of Durham · Durham, NC · 5 mo ago
OTHR$18.46/hrPart-time
Duties/Responsibilities
- Collects a fixed Special Events parking fee upon entry to the parking facility; issues receipts; operates handheld mobile devices.
- Directs traffic to appropriate parking areas.
- Maintains parking facilities for capacity and screens for parking permits.
- Responds to inquiries from customers regarding the parking facilities, rules and regulations.
- Provides assistance to parking lot customers to include giving directions, explaining charges, etc.; refers unusual customer-related problems to supervisor.
- Reports any problems, accidents, unsafe conditions and equipment malfunctions to supervisor.
- Operates a handheld mobile special event device in receiving credit card payments.
- Interacts in a positive and responsive manner with customers, attendees of events, and the general public.
Minimum Qualifications & Experience
- High School/GED.
- 1 years of related customer service experience.
- Valid NC Driver's License.
Additional Preferred Skills
- Experience with basic math calculations.
- Experience with basic computer skills.
- Experience with two-way radios.