Special Events Representative

About the role

Assist the Special Events team in the preparation, set-up, close-out, and onsite execution of Special Events and Promotions at Golden Nugget, including but not limited to: Slot Tournaments, Table Game Tournaments, gift giveaways, player parties, host events, 24K Select Club tier events, digital and kiosk promotions, banquets, and more.

Responsibilities

• Deliver positive, courteous, and professional service in all interactions with guests, vendors, department heads, executives, and fellow team members.
• Present a positive, professional appearance and demeanor while performing work-related functions.
• Communicate prompt and correct information to guests, department heads, co-workers, and vendors about Special Events and Promotions.
• Prepare registration items for Special Events, including guest lists, entrance tickets, seating maps, ticket packets, welcome packets, and other collateral as needed.
• Assist with registration and ticket distribution to guests for Special Events.
• Assist in the distribution of gifts, gift cards, and other weekly gift distributions.
• Help the department management team support events-related calendars, including VIP parties, concerts, drawings, slot and table games tournaments, car and cash giveaways, and weekly gift distributions.
• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.

Requirements

• Excellent customer service skills.
• Availability to work varied shifts including nights, holidays, and weekends.
• Analytical, problem-solving, administrative, multi-tasking, organization, and prioritization skills.
• Ability to work in a fast-paced and stressful environment.
• Strong interpersonal and communication skills (verbal and written), fluent English, and articulate.
• Computer literate in Microsoft Office applications.
• Must be able to obtain a Casino Employee Registration license upon hire.
• Ability to work efficiently, independently, and cohesively, consistently producing quality results.

Benefits

• Opportunities for advancement.
• Positive and respectful work environment where diversity is valued.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.

Pay

USD $17.00 - USD $17.00 per hour (tipped position; this position does not earn tips).