Special Assistant to the Chair/Commissioner

About the role

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City, including taxis, street hail liveries, high-volume for-hire services such as Uber and Lyft, black cars, luxury limousines, livery vehicles, commuter vans, and paratransit vehicles. TLC oversees a transportation ecosystem that moves nearly 1 million riders every single day. TLC is entering a new era of dignity, accountability, and collaboration across the for-hire vehicle sector.

TLC seeks a highly motivated, solutions-oriented professional to serve as Special Assistant to the Chair and Commissioner. This position requires flexibility to work evenings and weekends and is eligible for overtime compensation above the annual base salary.

Responsibilities

• Serve as the Commissioner’s primary aide, accompanying them to meetings, site visits, and community events.
• Capture notes and action items; ensure timely follow through across teams.
• Manage daily flow: schedules, briefing materials, transitions, and real-time adjustments in close coordination with the Executive Assistant.
• Prepare the Commissioner by reviewing materials, identifying gaps, and clarifying decisions and follow-ups.
• Draft follow-ups, summaries, talking points, and briefing materials.
• Work with internal divisions to gather information, resolve issues, and advance initiatives.
• Support the Commissioner’s visible presence with drivers, passengers, elected officials, and industry leaders.
• Manage logistics for external engagements, including stakeholder context, digital photos, content needs, and follow-ups.
• Lead or support cross-agency projects assigned by the Commissioner or Chief of Staff.
• Conduct research and prepare memos and presentations for policy, operational, or community initiatives.

Qualifications

• A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the position.
• A satisfactory equivalent of education and/or experience.

Pay

The proposed salary will be determined based on experience and preferred skills of the selected candidate.