SPAR Night Duty Manager

About the role

We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role at our award-winning Battlefield store. The role involves working Thursday, Friday, and Saturday, with the possibility of covering holiday and sick leave. You will be required to work a minimum of 24 hours per week, with the potential for more hours when the store needs them. Various shifts are available between 11pm and 6am, including weekends.

About Us

Responsibilities

• Supporting the Store Manager to ensure a safe, legal, and high-performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
• Assisting the Store Manager to deliver all store operations, objectives, and KPI’s
• Managing, coaching, and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
• Carrying out performance management/absence management as appropriate
• Responsible for occasional opening/closing of the store, colleague safety, and stock/cash security/accountability as appropriate during shifts
• Carrying out cash reconciliations, voids, and refunds and other ‘management’ tasks for till colleagues
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
• Adhering to all company policies and procedures and processes

Requirements

• Previous management or supervisor experience within a food retail or similar fast-paced operation
• Committed to achieving and sustaining exceptional customer service standards
• Able to plan, organise, and prioritise effectively
• Ability to communicate and influence at all levels
• Able to take appropriate action and make decisions
• Committed to promoting collaborative working
• Enthusiastic and flexible with a positive attitude
• Committed to developing own skills and apply learning to improve own performance

Benefits

• Holiday, Maternity, and Paternity leave and pay in excess of statutory entitlements
• Cycle to work scheme
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development opportunities
• Gain hands-on experience in a high volume, fast-paced environment
• Enhanced Maternity & Paternity pay packages
• Flexible working hours opportunity
• Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• NEST pension scheme
• Extra Holiday - Purchase Scheme
• Long Service Awards

Pay

The salary for this role is £13.75 per hour, plus a night allowance of £1.80 per hour between 11pm and 6am.

Schedule

The role involves working a minimum of 24 hours per week, with the potential for more hours when the store needs them. Various shifts are available between 11pm and 6am, including weekends.