Spa Supervisor - Waldorf Astoria Monarch Beach and Club
About the Role
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is seeking a Spa Supervisor to join the team. Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, the resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets.
Responsibilities
- Supervise spa operations: Support the Manager/Director in operating the spa, fitness center, kids club, or salon
- Lead the spa team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience
- Provide hands-on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints
- Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
At Hilton, core values define what it takes to succeed and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of hospitality
- Acting with integrity and always doing the right thing
- Inspiring others through leadership
- A belief that teamwork drives the best outcomes
- A sense of ownership and accountability
- A focus on the now, bringing urgency and discipline to every moment
About Us
Join an award-winning workplace culture at Hilton, where we deliver exceptional experiences for guests and build an exceptional workplace for team members. As a global leader in hospitality, Hilton has welcomed over 3 billion guests while staying true to its founding vision. Our award-winning culture has earned recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
Benefits
At Hilton, we invest in our team members’ wellbeing with unmatched perks and benefits, including:
- Incredible travel perks: Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night through our Go Hilton travel program
- Own a piece of Hilton: Invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP)
- Paid parental leave for eligible team members, including partners and adoptive parents
- Personalized caregiving support: Access dedicated caregiving concierge services
- Crisis concierge: Compassionate support in times of loss
- Mental health resources: Free counseling and support through our Employee Assistance Program (EAP)
- Generous paid time off (PTO)
- Health and welfare benefits, including medical, dental, and vision coverage
- Financial security for your future through retirement plans
Benefits availability may vary depending on location and employment terms.