Spa Receptionist (Full Time) - Waldorf Astoria Monarch Beach Resort and Club

Responsibilities

Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks

Qualifications

Exceptional hospitality skills
Strong communication and interpersonal abilities
Attention to detail and organizational skills
Ability to multitask and prioritize effectively
Basic computer skills, including proficiency in Microsoft Office applications

What It Takes to Make the Stay

A passion for spreading the light and warmth of hospitality
Acting with Integrity and always doing the right thing
Inspiring others through Leadership
A belief that Teamwork drives the best outcomes
A sense of Ownership and accountability
Focus on the Now, bringing urgency and discipline to every moment

About The Team

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next