Spa Receptionist - Full Time

About the Role

Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration, and processing forms of payments to include room charges, credit cards, and cash. As a Spa Receptionist, you will be responsible for Spa reservations whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to Spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience.

Starting rate: $16.00 per hour.

Responsibilities

• Schedule spa treatments and manage reservations for deluxe packages or individual treatments
• Handle guest registration and check-in processes
• Process payments via room charges, credit cards, and cash
• Provide product and treatment recommendations to guests
• Promote wellness and ensure a relaxing spa experience

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Flexible availability including mornings, afternoons, weekends, and holidays
• Moderate computer skills
• Food Handlers License preferred
• Spa reception experience in a Spa Resort or Hotel Spa is a plus

Benefits

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted and complimentary hotel room nights
• Free employee meals in our employee dining hall
• Free covered parking
• Medical, dental, and vision insurance (for full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year
• Employee Stock Purchase plan
• Discounts at various retailers (Apple, AT&T, Verizon, Headspace, and many more)

About the Organization

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions.

Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage—beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.