Spa - Receptionist (Full-Time & Part-Time Shifts Available)

About the role

As a member of our Spa team, you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they are seeking. You will be responsible for booking appointments, greeting guests upon arrival, and escorting guests to treatment areas. You will also use your knowledge to provide information about spa services, treatments, and products.

Responsibilities

• Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
• Complete payment transactions prior or post a guests spa/salon treatment
• Aid in maintaining the professional and clean image of all spa and surrounding facilities
• Communicate all necessary guest information, allergies, and request to the appropriate service provider

Qualifications

• Must be detail oriented and have excellent communication skills
• Previous experience in the spa or salon industry preferred
• Previous customer service and cash handling experience required
• Industry related certifications or education a plus

Physical Requirements and Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear.
• Must be capable of sitting 90% or more of a normal 8 hour work shift.
• Must be capable of carrying, lifting, pushing or pulling up to 20lbs.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
• Must be capable of answering phones and using a computer.
• While performing the duties of this job, the employee will be exposed to indoor working environment.
• The noise level in the work environment is low.

Benefits

• Discounted Palisades Tahoe Ski Pass
• Food & beverage, retail, and spa discounts
• Free rentals on ski gear, ice skates, nordic skiing, and golf course access
• Discounted rooms at Hyatt and CoralTree Properties Group
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match

Pay

Hourly Range: $18/hr - $20/hr