Spa Massage Therapist / Jackson

Job Overview

To deliver professional, therapeutic and rejuvenating massage therapies and body treatments to spa guests while being a productive and active team member of the Spa.

Essential Job Functions

• Call in to confirm all appointments for which you are scheduled.
• Arrive at least 15 minutes prior to first appointment scheduled for the day.
• Be available within one hour during any shift you are scheduled for.
• Greet guest with a smile, maintain eye contact and use guest's surname.
• Ensure that the guest has a full understanding of the service and is comfortable prior to beginning treatment.
• Do not diagnose physical ailments or give advice in regard to medical concerns.
• Provide quality, safe, consistent and ethical massage to all guests.
• During the service, check with the guest regularly to assure guest's comfort and pressure of massage.
• Check with guest on room temperature, amount of light, music and any other aspects of the guest's experience that can be adjusted for their comfort.
• Interact with guests and fellow team members in a friendly and service oriented manner.
• Offer each guest water at the end of their service.
• Clean work areas when finished with treatment, keeping it clean and prepared for the next guest and staff member.
• Treatment rooms are always left in a clean presentable fashion.
• Complete assigned side work - this includes but is not limited to: separating linens, wiping down counters, cabinets, doors and oil bottles, refilling oil bottles, cleaning the hot cabbies, clean items used for treatments, etc.
• Adjust table height for correct ergonomic working standards.
• Participate in all required training, attend all monthly/quarterly staff meetings.
• Check in with Spa Concierge/Front Desk Attendant when arriving and leaving the spa.

Required Skills And Abilities

• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Identifies and resolves problems in a timely manner.
• Willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.

Performance Standards

• Customer Satisfaction: Positive interaction with Crescent staff is crucial for a positive guest experience.
• Work Habits: Adhere to hotel standards for work procedures, dress, grooming, punctuality and attendance.
• Safety & Security: Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Qualifications

• Must have the ability to communicate in English.
• Local and/or State Certification or License is required.
• Minimum 200 hours massage education and 2 years professional experience preferred.

Benefits

• Competitive wages.
• Exceptional health benefits plan for eligible associates & their family members.
• 401K matching program for eligible associates.
• Discounts with our Crescent managed properties in North America for you & your family members.
• Hotel Room Discounts at Marriott branded properties worldwide.
• Free Meals.
• Free Parking.

Company Information

• We are a team of hospitality professionals deeply connected to & proud of the exceptional experiences we provide for our guests.
• We work hard to create and deliver on what YOU need.
• We are ready for you to start your journey with us where You Belong.
• We care.
• We shine bright.
• We are looking for our next great team member to join us on our Spa Department Team.