Spa Massage Therapist

About the role

The Massage Therapist is responsible for ensuring members and guests receive a warm, friendly, and professional interaction on every visit. You will provide massage services to help them live well.

Pay

Pay Rate: $7.00 per hour and gratuity plus: 35% commission on Spa services, 10% commission on Spa products sold. Estimated earnings range: $45-50 per hour based on typical services volume.

Schedule

Flexible part-time schedule: 18-20 hours per week. Weekend availability required. Weekday shifts: 2:00-8:00pm.

Job Responsibilities

• Deliver a high level of hospitality & integrity, while providing a world-class experience, to help our members live well
• Treat members, guests & employees with fairness, integrity, positivity, and consistency
• Ensure a positive client experience at all contact points
• Deliver consistent, professional services which may include but not limited to: warm greeting, beverage offering, initial consultations to ascertain clients' wants and needs, confirming comfort levels, showing interest in the client, and performing various massage services
• Understand client's mood for conversation versus relaxation
• Discuss any concerns and preferences prior to beginning service and refuse services if skin or body does not appear to be healthy enough to withstand service
• Strong time management skills
• Maintain proper sanitization of hands, tools, and equipment used
• Maintain cleanliness standards throughout shift of designated station(s) or room
• Support the Spa Manager/Director & staff in daily operations
• Attend trainings and meetings as scheduled

Requirements

• Must be authorized to work in the USA. We use E-Verify
• Must ensure Massage Therapy license is active and current
• Must have previous experience in a luxury spa
• Able to perform customized massage including deep tissue sessions
• Able to work well with others under pressure
• Able to work in a fast-paced environment
• Schedule flexibility
• Able to lift up to 25 lb
• Able to grasp and reach, sometimes above shoulder level
• Able to stoop, kneel and crouch
• Able to make movements with fingers, hands, wrists, and arms

Benefits

• Time Off & Retirement: Paid Time Off, 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave
• Health & Wellness: Comprehensive health, vision, and dental insurance, HSA and FSA enrollment options, Short- & Long-Term Disability options, Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage, Long-Term Care options: Coverage up to 50% of annual income, Accident and Critical Illness Insurance, EAP (Employee Assistance Program), Pet Insurance through MetLife
• Employee Perks: Free workout privileges, Employee discounts in the Pro Shop, Spa & Salon services and in the Market, Parking and transit benefits (pre-tax deduction), Access to Tickets at Work discounts, Tuition reimbursement

Equal Opportunity Employer

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.