Spa Concierge (Part-Time)
About the Role
The Spa Concierge serves as the guest’s personal guide to relaxation and well-being, handling everything from scheduling treatments to tailoring spa experiences based on individual preferences. They provide expert knowledge of services, recommend therapies that suit a guest’s needs, and coordinate details like amenities, special requests, and post-treatment arrangements. Their role blends hospitality with wellness expertise, ensuring every guest feels cared for, understood, and effortlessly pampered throughout their visit.
Schedule
Shift: 12:00 PM - 8:00 PM. Must work both weekend days and holidays. Part-Time Seasonal.
Pay
Rate of Pay: $20.00 an hour.
Qualifications
- High school diploma or equivalent required. College degree preferred.
- Prior spa or hospitality experience preferred.
- Excellent communication skills.
- Technical proficiency (basic computer applications).
- Attention to detail.
- Customer service experience.
- Strong organizational and time management discipline.
- Understanding of hospitality operating systems.
- Understanding of Spa.
- Solid judgment and ability to resolve conflicts effectively.
- Operate effectively in stressful situations.
- Ability to multi-task.
- Ability to adapt to changing guest needs.
Benefits
The Perks (vary by hours committed):
- Paid Time Off
- Health Benefits - after 30 days!
- Winter: Ski Pass to Stowe Mountain Resort
- Summer: Golf Membership to Stowe Country Club
- Complimentary and discounted stays at Hyatt Hotels worldwide
- Onsite Fitness Membership
- Employee discounts at the Spa & Restaurant Outlets
- 401(k) Matching
- And much more!
About the Location
At Spruce Peak, we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope-side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries, and small farms; a great place to play during your time off or to raise an active family.