Spa Concierge for Luxury Spa

About the role

The Woodhouse Spas – Baybrook is seeking full-time and part-time Spa Concierges. Positions are immediately available.

Responsibilities

• Answers phones
• Welcome each guest who enters the spa with a smile
• Confirms appointments daily
• Schedules appointments using the MEEVO software
• Prepares and finalizes sale tickets
• Edits guests on spa services and retail products
• Orchestrates the spa schedule and ensures proper guest flow
• Rocks sales numbers by providing gift card and retail recommendations
• Ensures a positive, consistent guest experience
• Supports the Spa Director and entire spa team
• Is super organized and has an astute attention for detail, always making sure the place is tidy
• Absorb by the handbook policies

Requirements

• Must be friendly/welcoming and have a professional demeanor
• This position requires constant interaction with guests
• Must be a team player and enthusiastic contributor to servicing our guests
• Must have the ability to multi-task
• Must have reliable transportation

Qualifications

Commensurate with experience.

Skills

Not specified.

Pay

$13.50 per hour

Schedule

N/A

Benefits

• Performance/pay review every 6 months
• Monthly retail bonuses
• Free spa services and discounts on all retail products
• Competitive Pay and Incentive programs
• Daily SPIFF opportunities = extra pay incentive
• Paid Vacations for Full Time Employees
• 401K and health plans for Full Time Employees
• Great opportunities for career advancement are currently available