Spa Concierge for Luxury Spa

About the role

The Woodhouse Spas – Houston Galleria is seeking full-time and part-time Spa Concierges. We are looking for passionate, enthusiastic individuals who are driven by intention and guided by excellence to join our team.

Requirements

• Must be friendly and welcoming with a professional demeanor
• Attend all staff meetings & huddles as required by your schedule
• Must be a team player and enthusiastic contributor to servicing guests
• Must have the ability to multi-task
• Must have reliable transportation

Responsibilities

• Answers phones
• Welcome each guest with a smile upon entry
• Confirm appointments daily
• Schedule appointments using the MEEVO software
• Prepare and finalize sale tickets
• Educate guests on spa services and retail products
• Orchestrates the spa schedule and ensures proper guest flow
• Rocks sales numbers by providing gift card and retail recommendations
• Ensures a positive, consistent guest experience
• Supports the Spa Director and entire spa team
• Is super organized and has an astute attention for detail, ensuring the place is tidy
• Abide by the handbook policies

Woodhouse Hospitality Perks

• Performance/pay review every 6 months!
• Monthly retail bonuses!
• Free spa services and discounts on all retail products!
• Competitive Pay and Incentive programs
• Daily SPIFF opportunities = extra pay incentive
• Paid Vacations for Full Time Employees
• 401K and health plans for Full Time Employees
• Great opportunities for career advancement are currently available!

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guests to feel revived and renewed long after they leave us.

About Us

Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.