Spa Attendant - FT

We need to output HTML fragment with sections: maybe About the role? The posting includes location overview and description. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting: It starts with "Hourly Highgate Hotels Highgate is a leading real estate investment..." That's about the company. Could be "About the role" or "About the company". The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for description of role. The location overview: "The Spa Attendant/Front Desk Agent is responsible for assisting the spa staff..." That's role description. So we can put that under About the role. Responsibilities: there is a "Responsibilities" heading in the posting. So we can include that. Qualifications: there is a "Qualifications" heading. So include that. Skills: maybe not explicit separate; but qualifications include many skill-like statements. Could we create a Skills section? The instruction: prefer a few substantive sections over many thin ones. We have About the role, Responsibilities, Qualifications. That's enough. No Benefits, Pay, Schedule mentioned. So omit those. We must not repeat job title as heading. The job title is "Spa Attendant/Front Desk Agent". Not to be used as heading. We must not include Job ID etc. There's none. We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We must preserve all substantive information. So we need to include all details from About the role, Responsibilities, Qualifications. We need to format using

for prose,

• for any list of duties/requirements/benefits. Responsibilities section: after "Responsibilities" there is a paragraph starting "Employees must, at all times, be attentive..." then a list of duties. We can treat that as a list? The text includes sentences separated by periods. Could be considered a list. We'll convert each duty into
• . But we need to preserve all info. Let's extract duties: - Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. - Greet and welcome all guests and members. - Check guests and members in and out: administer keys to locker areas. - Process transactions for all events, guest fees, membership fees, dues, etc. - Handle all administrative functions of the spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions. - Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products). - Must be able to assist guests in the retail area. - Arrange for all spa appointments for ala carte services/activities and packages. - Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency. - Assist guests and members with spa prescriptions. - Ensure facility is prepared for proper opening and closing each day. - Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. - Provide Spa tours as necessary. We can put each as
• . Qualifications section: after "Qualifications" there is a paragraph with many bullet-like statements. We'll convert each to
• . Let's list: - High School diploma or equivalent and/or 1-year experience in a spa or related field preferred. - At least 1-year retail experience preferred. - SNHD Food Handler and TAM/Alcohol Awareness card required - Bi-lingual preferred. - Flexible and long hours sometimes required. - Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. - Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. - Must be able to multitask and prioritize departmental functions to meet deadlines. - Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. - Attend all hotel required meetings and trainings. - Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. - Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. - Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. - Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. - Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. - Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. - Must be able to cross-train in other hotel related areas. - Must be able to maintain confidentiality of information. - Must be able to show initiative, including anticipating guest or operational needs. - Perform other duties as requested by management. - Maintain a friendly and warm demeanor at all times. - Hygiene is key in this environment due to the close proximity of working with the clients. - At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift. We need to ensure we don't include filler like "commensurate with experience". Not present. Now About the role: we need to include location overview and description. The location overview: "The Spa Attendant/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales." We could also include the preceding paragraph about Highgate company? That is about the company, not role. Might be considered "About the role"? The instruction: Use

  for section headings (e.g. About the role, Responsibilities...). The posting includes a company overview before location overview. Should we include that as part of About the role? It's about the company, but we can include it as part of About the role description. The instruction says preserve ALL substantive information; do not invent or summarize away detail. So we should include the company overview as part of About the role? It's not about the role but it's substantive. Could we make a separate section like "About the company"? Not in allowed headings list. But we could still use About the role and include both company overview and role description. That seems acceptable. Thus About the role section will contain two paragraphs: first about Highgate company, second about role responsibilities overview. We'll output:

  About the role

  Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

  The Spa Attendant/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales.

  Then Responsibilities:

  Responsibilities

  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Greet and welcome all guests and members.
  • Check guests and members in and out: administer keys to locker areas.
  • Process transactions for all events, guest fees, membership fees, dues, etc.
  • Handle all administrative functions of the spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions.
  • Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products).
  • Must be able to assist guests in the retail area.
  • Arrange for all spa appointments for ala carte services/activities and packages.
  • Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency.
  • Assist guests and members with spa prescriptions.
  • Ensure facility is prepared for proper opening and closing each day.
  • Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.
  • Provide Spa tours as necessary.
  Then Qualifications:

  Qualifications

  • High School diploma or equivalent and/or 1-year experience in a spa or related field preferred.
  • At least 1-year retail experience preferred.
  • SNHD Food Handler and TAM/Alcohol Awareness card required
  • Bi-lingual preferred.
  • Flexible and long hours sometimes required.
  • Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.
  • Hygiene is key in this environment due to the close proximity of working with the clients.
  • At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
  We should