Spa Associate Full/Part Time

About the role

Hand and Stone is seeking an enthusiastic and dedicated spa associate to join our team at our new location in Central Texas Marketplace in Waco, TX. As a spa associate, you are a critical link in ensuring our customers' experience in our spa is nothing less than outstanding.

Responsibilities

• Deliver excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Ensure the spa is organized and clean
• Maintain a positive, energetic attitude
• Perform various other duties as assigned

Requirements

• At least a High School Education or equivalent
• Available to work during the summer months
• Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles
• Excellent personal appearance, good verbal and written communication skills
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Qualifications

• Service oriented and enjoy working with different types of clientele
• Outgoing, friendly, and energetic
• Thrive in a sales based environment
• Able to multi-task and prioritize during times of high stress
• Enjoy educating and sharing knowledge with clients
• Team player; willing to help and assist other team members when needed
• Enjoy keeping the environment pristine, clean, and organized
• Punctual and dependable

Benefits

• Starting hourly wage of $15 plus commissions with monthly performance based advances to a potential of an hourly wage of $15.50, $16.00, and $17.00
• Opportunity to pick-up additional hours
• Paid time-off
• Medical, Dental, and Vision coverage for Full-Time employees
• 401k plans available with matching
• Professional and safe work environment
• Employee discounts and free service program
• Growth opportunities
• Ability to earn free monthly massage or facial
• Supportive and caring environment; positive culture

Schedule

Available shifts: Sunday 1:30-8:30pm, Monday 2:30-9:30pm, Tuesday 2:30-9:30pm, Thursday 2:30-9:30pm, Friday 2:30-9:30pm, Saturday 1:30-8:30pm. Must be willing to pick-up shifts for others who request off and work with other Spa Associates to cover time off requests and any team members missing work for other reasons.