Spa and Wellness Experience Coordinator

What You’ll Do

• Greet members and guests warmly and professionally.
• Manage spa and wellness appointments, check-ins, and transactions using Club Essentials.
• Affiliate members with online booking and general app navigation.
• Provide facility tours and answer questions about spa services, fitness amenities, and programs.
• Conduct fitness orientations for new residents, including basic equipment instruction and safety guidance.
• Support spa providers by coordinating schedules and maintaining smooth daily flow.
• Affiliate with retail sales and maintain inventory of wellness products.
• Help ensure the Spa and Wellness Center is clean, organized, and ready for daily operations.

What We’re Looking For

• Friendly, professional, and service-oriented personality.
• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfort using technology and learning new systems.
• Interest or background in spa, wellness, hospitality, fitness, or customer service.
• Weekend availability.

Preferred Experience

• Experience in a spa, salon, fitness center, hospitality, or front-desk environment.
• CPR and First-Aid certification (or willingness to obtain within 90 days).

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 lbs. occasionally.
• Ability to remain active throughout the shift.