Souvenir Supervisor- Phoenix Zoo

About Photogenic and Cherry Hill Programs

Since 2001, the core of Photogenic is creating unique souvenir photography solutions. As the Souvenir Division of Cherry Hill Programs, the Photogenic team brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, our company contributes millions of holiday and souvenir experiences for children and families, year after year.

Supervisor Responsibilities

• Oversee the daily operation of your venue, support the members of our team and drive performance goals forward.
• Oversee daily activities of team members and assign appropriate tasks and assignments.
• Maintain daily operations as scheduled.
• Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager.
• Troubleshoot technical issues and escalate to IT or Local Management when needed.
• Aid with inventory, training and/or recruiting as needed.
• Report policy or procedure violations to the Supervisor or Manager on duty.
• Take photos and provide guests with memorable souvenirs to take home.
• Photography experience not required.
• Provide excellent guest service throughout the experience.
• Engage in a friendly manner with all guests, staff, and coworkers.
• Operate POS system and photography equipment.
• Maintain a safe and clean working environment.
• All other tasks as assigned.

Requirements

• Positive attitude and strong work ethic.
• Team player who can work independently.
• Good interpersonal and communication skills.
• Flexibility to work during “peak” retail hours, such as evenings, weekends, and holidays.
• Ability to process sales transactions and comfortable with cash handling.
• Comfortable working in an outdoor environment in natural weather conditions.

Skills

• Previous retail, service industry, or cashier experience preferred but not required.
• At least 18 years of age.
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time.

Benefits

A fun, fast paced, and passionate environment.

Career advancement opportunities.

Flexible schedule.

Referral program.

Free photos for friends and family.

Pay

N/A

Schedule

N/A