Southeast Program Manager

About the role

The Southeast Program Manager will serve as a primary liaison between Study Smart Tutors, its school/program partners, and its network of tutors and facilitators. This hybrid role blends educator support with partnership success management to ensure seamless delivery of academic services while fostering long-term, impactful relationships with partners.

Job Responsibilities

• Educator Support & Program Quality
  • Oversee tutor/facilitator preparations, ensuring high-quality delivery across assigned programs.
  • Visit program sites (in-person) to observe classroom sessions, provide feedback, and offer coaching.
  • Support tutors and facilitators with instructional planning, technology integration, and academic intervention practices.
  • Research and implement equitable academic growth modalities (virtual, hybrid, in-person) to serve diverse student populations.
  • Provide evaluation and performance feedback to educators, ensuring alignment with organizational standards.
• Partner Relationship Management
  • Act as the primary liaison for assigned school and program partners, maintaining strong, trust-based relationships.
  • Conduct site visits, check-ins, and follow-ups to assess partner satisfaction and program effectiveness.
  • Collect and analyze data to provide partners with clear, actionable summaries of program impact.
  • Advocate for partner needs within internal teams, ensuring transparent and proactive communication.
  • Collaborate with Partnership and other departments to identify expansion opportunities and propose tailored services.
• Team & Internal Collaboration
  • Liaison between Partnership Manager and implementation.
  • Attend weekly team meetings and contribute to cross-departmental collaboration.
  • Support professional development and performance evaluations where relevant.
• Program & Strategic Growth
  • Monitor and align program schedules with purchase order (PO) requirements.
  • Identify and troubleshoot challenges in service delivery and PO utilization.
  • Contribute to strategic growth initiatives by identifying opportunities within existing partnerships.

Qualifications

• Required:
  • Bachelor’s degree in Education, or related field.
  • Master's degree preferred.
  • 2+ years of experience in teaching, academic intervention, after-school programming, or program/partnership management.
  • Knowledge of Math/ELA & STEAM intervention frameworks.
  • Familiarity with SEL and MTSS frameworks.
  • Experience with Title I schools, English learners, and neurodivergent student populations.
  • Strong communication, organization, and problem-solving skills.

Pay

Full-time + benefits
Salary ranging from $60,000 - $70,000
Full-time benefits:
401(k)
Dental insurance
Vision insurance
Medical insurance
Flexible Paid Time Off
Referral program
Tuition reimbursement
First Stop Health

Benefits

Full-time benefits:

• 401(k)
• Dental insurance
• Vision insurance
• Medical insurance
• Flexible Paid Time Off
• Referral program
• Tuition reimbursement
• First Stop Health

Application

To apply for this position, please go to Recruiting@StudySmartTutors.com.