South City Kitchen Server AM

About the role

The Hotel at Avalon is a grand reimagining of a resort environment, where guests are immersed in the timeless art of living well. As an associate, you will be part of a diverse and inclusive workplace dedicated to the "Good Life."

Benefits of becoming an associate include:

• Company medical, dental, vision, and retirement benefits
• Free lunch or dinner during your shift in the Associate Cafe
• Free gated on-site parking
• Provided uniforms
• Discounted dry cleaning rates on-site
• Access to Marriott's discounted hotel room program at thousands of Marriott locations around the world

Essential Duties and Responsibilities

• Check station before, during, and after shift for proper set-up and cleanliness
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
• Retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
• Abside by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
• Replenish beverages as necessary and check with guests for overall satisfaction
• Market and serve upon request any dessert items or specialty coffees
• Operate the Point of Sale procedures to pre-check order and close out the check
• Present the check to guest promptly
• Comply with attendance rules and be available to work on a regular basis
• Perform any other job-related duties as assigned

Qualifications and Skills

• Maintain a professional appearance and manner at all times
• Willing to “pitch-in” and help co-workers with their job duties and be a team player
• Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
• Knowledge of the appropriate table settings, service ware and menu items
• Ability to remember, recite and promote the variety of menu items
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
• Ability to operate beverage and toast equipment with or without reasonable accommodation
• Ability to establish and maintain effective working relationships with associates, customers, and patrons
• Ability to operate a keyboard and learn Point of Sale procedures
• Effective verbal and written communication skills
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
• Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs
• Pet insurance through the ASPCA
• 401(k) Savings Plan with matching funds
• Discounts through 'YouDecide' and Hotel Room Discount programs

Compensation

Tipped/Service Charge Eligible: Yes
Discretionary Performance Bonus Eligible: No