Sourcing Coordinator

POSITION SUMMARY: The Sourcing Coordinator supports the Sourcing team's effectiveness by coordinating stewardship activities for donors, maintaining donor and prospect information, and ensuring donor communications and follow-up actions are completed consistently and on schedule. This role helps ensure new and existing donors receive a positive experience through accurate tracking, timely recognition, and proactive stewardship while supporting the team's sourcing efforts. By providing structure, organization, and accountability across key stewardship and sourcing processes, the Sourcing Coordinator enables Sourcing Managers to focus on relationship building and donor growth. Adhere to PACT values: Purpose, Accountability, Courage, and Transparency.

Responsibilities

• Donor Stewardship
  • Owns execution of the Donor Stewardship Playbook, ensuring all weekly, monthly, quarterly, semi-annual, and annual stewardship activities are completed accurately and on schedule.
  • Maintains the donor recognition program by tracking donor data, recognition levels, mailings, gifts, and annual recognition activities.
  • Researches and prospects potential donors through online research, phone calls, and other outreach methods to identify opportunities and gather information needed to establish new donor relationships.
  • Oversees donor appreciation efforts, including handwritten thank you letters, stewardship campaigns, social media/blog writings, and other donor recognition activities.
  • Maintains and updates donor-facing communication materials, including newsletters, campaign updates, impact reports, donor handouts, and related stewardship resources.
  • Coordinates donor engagement activities including donor recognition events and stewardship-focused donor experiences.
  • Reviews donor activity reports and donation information daily to identify new donors, stewardship opportunities, unresolved follow-up needs, and donor service issues.
  • Recommends improvements to donor engagement, stewardship communications, and donor recognition efforts.
• Operational Support
  • Responds to donor inquiries while Sourcing Managers are in the field and provides essential information to Sourcing Managers afterward to ensure timely follow-up.
  • Serves as a resource for operational questions, ensuring necessary information is documented and up-to-date, and helping maintain established processes.
  • Maintains donor and prospect information, account history, and supporting materials to help Sourcing Managers prepare for donor outreach, site visits, and follow-up activities.
  • Supports Sourcing Managers with stewardship-related reports, donor research, account information, and department initiatives.
  • Maintains accurate donor and prospect records through ongoing data entry, validation, maintenance, and cleanup activities.
  • Monitors and shares donor, retail, produce, and food industry updates that may impact sourcing activities or donor engagement efforts.
  • Develops and distributes the weekly sourcing newsletter and other internal communications to share donor activity, opportunities, and team updates.
  • Contributes to Procurement department goals, initiatives, and work plans.

Requirements

• Education/Experience
  • Associate’s degree from an accredited college or university; Bachelor’s degree preferred.
  • 1 year of experience in a related field (e.g., non-profit, database management, fundraising, administrative assistant).
  • Bilingual in Spanish and English strongly preferred.
• Certificates, Licenses, and Registrations
  • Must have reliable transportation, a valid driver’s license, and insurance.
• Skills/Abilities
  • High level of expertise in Microsoft Word and Excel functions (e.g., Mail Merge and Pivot tables).
  • Proficiency in Outlook, Asana, Meal Connect, NetSuite, Power BI, Retool, and Scanner.
  • Ability to work with a diverse population, including the public.
  • Ability to collaborate effectively with internal stakeholders in support of department goals.
  • Strong customer service skills and willingness to assist others.
  • Ability to use best judgment while completing tasks with minimal supervision.
  • Ability to represent the Food Bank professionally under a variety of conditions.
  • Strong attention to detail and ability to accurately prepare and maintain files, reports, and records.
  • Organizational skills in managing projects simultaneously while maintaining a satisfactory work product.
  • Strong problem-solving abilities.
  • Ability to adapt to changing landscapes and priorities without foregoing structure and stability of other duties.
  • Ability to bring creativity to the role while providing consistency and organization for the team.
• Physical Requirements
  • Daily analysis and interpretation of data, communication, and remaining in a standing or stationary position for a significant portion of the workday.
  • Frequent access, input, and retrieval of information from computers and other office productivity devices.
  • Regular movement about the office and around the facility, using hands, wrists, and fingers to grip, type, and write.
  • Frequent lifting of up to 30 pounds.
  • Average ability to hear horns, warnings, and alerts associated with a warehouse.
  • Frequent travel to other sites for business.
• Work Environment
  • Generally performed in an enclosed office environment, but occasionally exposed to wet/humid conditions, strong food-related smells, and outside weather conditions.
  • Noise level in the office is typically quiet, but occasional exposure to loud noise levels (e.g., horns, fans).

Pay

$20.00 - $25.00 per hour

Schedule

• Full-time.
• Travel is required for this position (up to 10% of the time and on a domestic basis within the 18-county service area).
• Supports hours of operation at the Houston Food Bank facilities, as necessary, and may require flexibility (e.g., times of disaster, community events, company events).