SoT SATCOM Training Specialist

Responsibilities

• New Equipment and Field Operations Support: In support of specified Warfighter Readiness requirements with the gaining unit/organization in CONUS/OCONUS.
• Travel to customer locations to assess unit equipment fielding needs and provide unique SATCOM configurations and solutions to ensure mission operability.
• Interface directly with Government customers as the primary technical Subject Matter Expert (SME) on SATCOM-related matters.
• Perform joint system check-outs of each SATCOM terminal and integrated system prior to issue.
• Conduct technical analysis for system implementations, modifications, and potential enhancements.
• De-installations, installations, and handoffs for specified SATCOM systems.
• Troubleshoot SATCOM terminal, link, and system integration issues, determine solutions in accordance with customer needs, and recommend corrective actions.
• Engineer assessments of new equipment and software upgrades for integration into SATCOM systems.
• Develop and improve operations processes and best practices for each location.
• Develop lesson materials and conduct on-site field training of operations personnel on newly implemented SATCOM systems and procedures.
• Prepare and coordinate activities, including material development, telephonic/email customer support.

Curriculum Development

• Cook with Government customers to prepare and maintain training material and New Equipment Training (NET) plans for current and future SATCOM systems.
• Create customized training plans based on current systems, new equipment upgrades, and mission-specific operational requirements.

Training Services

• Provide expert instruction on SATCOM theory and practical application in both field and classroom environments.
• Be prepared to conduct training at night and in inclement weather.
• Coordinate classroom and field site set-up to support each individual class.
• Provide modernization instruction on the operations and maintenance of supported SATCOM systems and associated equipment.
• Serve as primary fielder, installer, and instructor for all SATCOM-related training.

Cross Training & Continuing Education

• Participate in formal training and self-instruction to increase the breadth of systems competency for training and fielding requirements.
• Continue education through self-study and other methods to maintain expert status in the SATCOM field.