Solutions Manager I

Work Location

Mount Laurel, New Jersey, United States of America

Hours

40 hours per week

Pay Details

$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business

Personal & Commercial Banking

Job Description

The Commercial Services Solutions Manager I will manage a group of high level analysts, who work in agile pods on system enhancements, corrections, currency, etc.

Remote Depth & Scope

• Maintains and administers systems business functions to ensure continuous and uninterrupted system availability
• Manages staff as assigned
• Manages enterprise projects, including task and responsibility delegation
• Manages the requirements development process and develops requirements scope, deliverables, traceability, and validates completeness
• Designs, develops and validates new Solutions strategies
• Maps business and functional requirements to business process, workflow and organization
• Coaches and trains less experienced staff

Education & Experience

• 4 Year Degree or equivalent experience
• 10+ Years of related experience

Expert knowledge of business line, business model, operations

Excellent communication skills

Excellent problem-solving skills along with good decision making skills

Excellent follow up skills and the ability to manage competing priorities according to business need

Demonstrated ability to handle enterprise projects, including task and responsibility delegation

Progressively responsible experience in large scale corporate systems analysis

Demonstrated ability to successfully plan, develop, lead and execute projects

Demonstrated ability to take a lead role in developing staff and department capabilities

Proven ability to independently translate user requirements into technical specifications

Expert process improvement skills

Expert technical knowledge and the ability to apply it to various system issues and training situations

Ability to coach and train less experienced staff and facilitate knowledge transfer

Ability to troubleshoot, research and correct the majority of system malfunctions

Strong time management skills and the ability to prioritize competing tasks

Physical Requirements

• Sedentary work – Continuous
• Multiple tasks – Continuous
• Operating standard office equipment – Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

About the Role

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Here at TD, we hire and develop the best.

Colleague Development

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.